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Order Administrator at VDL Enabling Technologies Group (Singapore)
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order management, Baan ERP, Microsoft Excel, Microsoft Word, Customer service, Data entry, Inventory management, Communication, Problem solving, Attention to detail, Administrative support, Filing systems, Invoice processing, RMA processing

Industry

Industrial Machinery Manufacturing

Description
Responsible for daily management of customer orders and fulfillment from Purchase Orders to Receiving to shipment. Ensure sales orders are properly launched in BaaN, maintained, and closed. Communicate and align with Account Manager (AM)/Program Manager (PM) on the Purchase Order (PO) received & program delivery schedule to confirm order before triggering Product Realization Flow (PRF) Eflow. Provide feedback to AM/PM if there are changes for the next course of action. Assist the finance team with invoice disputes or any issues related to Sales Orders (S/O) such as GST code and credit notes. Maintain a proper and systematic filing system for Customer PO, PRF forms. Act as the focal person to acknowledge and process new/revised PO from customers. Highlight discrepancies found in PO to Account Manager and execute the next step of action as advised. Initiate repair RMA# requests and support customer OOR and Baan match-up. Access and download the Open Order Report (OOR) from the portal to compare with Baan Commit Delivery Date to check for differences. Perform general administration in Order Management. Support and participate in the company's continuous improvement program. Diploma in Mechanical/Electrical/Electronic Engineering or other relevant discipline. Minimum 3 years of relevant experience in a high-mix, low-volume environment or semiconductor industry. Positive attitude and independent with high ownership of responsibilities. Knowledge of Baan ERP & Microsoft Excel and Word. Fresh graduate are welcome -
Responsibilities
The Order Administrator manages daily customer order fulfillment, from purchase order receipt to shipment and invoicing. They act as the primary point of contact for order discrepancies and coordinate with account managers to ensure delivery schedules are met.