Order Entry Specialist at Eaton USA

Sumter, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Customer Service, Scheduling, Manufacturing Resources Planning, Microsoft Excel, Analytical Skills, Problem-Solving, Communication, Panelboards Knowledge, Switchboards Knowledge, Change Notice Processing, Production Scheduling, Safety Compliance, Crosstrain, Inter-Departmental Communication, Documentation Management

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Schedule orders for production maintaining scheduling of items to quoted cycle times, reviewing backlog, and expediting critical orders, reconcile customer requested ship dates with product line standard lead times and manufacturing capacity utilizing MRP (OMS and Allocation System) as well as Microsoft Excel to accomplish scheduling. Review and process change notices, DNSB4 dates, manufacturing credit holds and ensure white status is cleared for production delivery. Maintain general order information for archives, order files and correspondence manually and electronically as it relates to customer schedule and dates. Reconcile AS400/Vista and Production schedule prior to due date by the utilization of order management functions such as VISTA, Order Management System (OMS), AS400 and Bid Manager computer systems. Communicate in a timely manner with Customer Experience Representatives and Material Planners on order information, rescheduling to accomplish specific customer requests and requirements. Work within Service Level Agreement on all communication paths, support expedite options, and scrub general orders to ensure clear communication between departments. Update and ensure quality for reports including but not limited to DPAS, Ship Short, customer accounts to meet customer requirements. Crosstrain in all Panelboard and/or Switchboard Order Entry Specialist activities to provide support as well as on-the-job training in your product line. Provide backup where required to cover other Order Entry Specialists when needed. Comply with all safety rules and procedures. Understand and meet all departmental safety objectives and goals, including 5S, GEMBA, STOPS and MESH. Exhibit a strong adherence to quality by continually seeking methods of improvement for all functions of the position. Exhibit strong analytical and problem-solving skills to resolve any obstacles or delays that may occur in the production process. High School Diploma/GED from an accredited institution and 3 years' experience in a Customer Service function OR an Associate's degree in business administration, office administration, or related field. No relocation benefit is offered for this position. Only candidates residing within the immediate area of the Sumter, SC facility (50-mile radius) will be considered for this position. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Experience in the customer service function with a focus on manufacturing and product knowledge. Experience working with Manufacturing Resources Planning systems. Working Knowledge of Panelboards and Switchboards assemblies. Proficient with computers and programs including Microsoft Office (Outlook, Word, Excel). Willing to work flexible hours in support of business needs. Exhibit strong analytical and problem-solving skills to resolve any obstacles or delays that may occur in the scheduling process. Must be a self-starter capable of working with minimum supervision and capable of solving accounting, material and internal problems as unusual circumstances arise during interface with manufacturing, shipping and accounting. Assists in orienting other departmental personnel in the function of Supply Chain Frequent contact with shipping for confirmation and routing information. Extensive inter-departmental contacts concerning status of material, production schedules and quality of product. Ability to convey the appropriate sense of urgency throughout other plant functions to support unique or unusual customer needs.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Order Entry Specialist is responsible for scheduling orders for production, reconciling customer requested ship dates with manufacturing capacity, and maintaining order information. They also communicate with Customer Experience Representatives and Material Planners to ensure timely order processing and support expedite options.