Order Entry Specialist at Eaton USA

Querétaro, Querétaro, Mexico -

Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Verification, Customer Interaction, SAP, Vista, Problem Solving, Teamwork, Communication, Sales Order Management, Data Entry, Process Improvement, Cross-Training, Attention to Detail, Adaptability, Customer Support, Sales Credit Management, Commission Payment

Industry

electrical;Appliances;and Electronics Manufacturing

Description

"A. Verifies customer, order and item information for accuracy and completeness by reviewing the quote and purchase order and clarifying discrepancies as well as checking catalog numbers for accuracy. B. Performs regular daily order schedule maintenance functions such as customer sales order hold removal and sales order progress reporting. Knowledgeable in customer specific requirements as they apply to the order. C. Identifies, understands and processes appropriately the variances in orders to assure proper information is entered such as various product groupings, reserve production planned line items, consignment and credit card orders. D. Close communication with other departments to solve issues about pricing and quoting. E. Enter correct customer shipment and notification requirements. Applies proper sales credit and commission payment rates to orders. Reviews orders for completeness following order entry checklist. Participates in problem solving teams and special projects as directed by supervisor to improve processes. Assists and participates in cross-training for continuous improvement. LI-KL1 Bachelor degree necessary. Minimum 1 year customer interaction/support experience Experience with SAP and/or Vista/ * Excellent understood and manage of computer packages, web pages and emails/ Ability to read, listen and write in English Easy adaptability to different work and cultural environments / team work / Good relationships with internal and external customer We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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Responsibilities

The Order Entry Specialist verifies customer and order information for accuracy, processes variances in orders, and maintains communication with other departments to resolve issues. They also participate in problem-solving teams and assist in cross-training for continuous improvement.