Order Entry Specialist at ZEISS Group

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

48000.0

Posted On

01 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Entry, Data Accuracy, Communication, Multitasking, Troubleshooting, Excel, Word, SAP, Data Entry, Prioritization, Research, Archiving, Reporting, System Navigation, Product Knowledge

Industry

Machinery Manufacturing

Description

About Us: How many companies can say they’ve been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles ever-changing environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 46,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Toronto, Canada. What’s the role? Fulfills the function of preparing jobs with proper orders to go through the production line in a manner that will result in the job passing the first time through, as per the customer's demand. Sound Interesting? Here’s what you’ll do: Sorts incoming customer orders and establish proper priorities. Keys into the systems all required information from work orders (faxes, mail-in, phone-in orders) Reviews, edits, and categorizes online orders, confirming proper coding and data accuracy. Edits comments to the labs to ensure clear information is transmitted through the lab's processing system. Collects and maintains knowledge of product portfolio and coating combinations. Applies any special billing codes to ensure correct billing. Archives and processes redoes, assigning proper redo codes. Restarts escalated orders after researching and troubleshooting. Places frame orders with Frame Suppliers for our lens package orders. Sends frame back-order updates to the sales team. Follows up on back orders and replacement frames. Transmit outsourced glass orders, specialty jobs, mirrors and premium 1.74 index material jobs to outsource lab though our internal systems. Runs archive reports Records hourly processing numbers Monitors E-mail and Interoffice communication system Other duties as required. Do you qualify? High School Diploma, some college preferred. Two to three years experience in order entry preferably in the optical industry Must be proficient in the use of Excel and Word Ability to enter information in the internal system or other SAP based software accurately Ability to process orders swiftly to avoid bottlenecks Ability to recognize missing or invalid information on work orders Good communication skills Ability to work under pressure and multitask Knowledge of lens availabilities and troubleshooting ordering issues within systems. Good understanding of lab entry systems to perform various tasks. The annual pay range for this position is $38,000 – $48,000 The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. This position is also eligible for a performance bonus or sales commissions. We have amazing benefits to support you as an employee at ZEISS! Medical Vision Dental RPP Employee Assistance Programs Paid time off including vacation, personal, and sick days The list goes on! Your ZEISS Recruiting Team: Jo Anne Mittelman As part of our recruitment process, we currently do not use Artificial Intelligence (AI) to assess applications or make hiring decisions. This job posting is for an existing vacancy. Accommodation ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.

Responsibilities

The specialist is responsible for preparing jobs with correct orders for the production line to ensure first-time pass rates according to customer demands. This involves sorting orders, accurately keying information into systems, editing comments for labs, and managing frame orders and backorders.