Order Fulfillment Associate at Aesop Intermediate LLC

La Vergne, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

17.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Fulfillment, Shipping, Customer Service, Inventory Management, Cycle Counts, Processing Returns, Issuing Credits, Receiving Shipments, Packaging, Communication, Attention To Detail, Organizational Skills, Prioritization, Teamwork, Material Handling Equipment Operation, Forklift Operation

Industry

Motor Vehicle Parts Manufacturing

Description

Description Location: Knox Auto Parts - Knoxville 443 Dick Buchanan St, La Vergne, TN 37086 Monday through Friday 7am - 5pm, expect overtime Watch YouTube video for a full overview of the daily duties: https://youtu.be/x_SRjb-OMyI Position Overview The Order Fulfillment Associate is essential to the success of the organization, ensuring accurate and efficient order fulfillment, timely shipping, and satisfactory customer service through retrieving parts from the warehouse, processing returns, and issuing credits. *Bi-lingual (Spanish speaking) applicants preferred for this position!* Key Responsibilities and Essential Job Functions Customer Relations – Internal and External Collaborating with other team members to ensure efficient workflow and teamwork High levels of customer satisfaction 2. Fulfillment Assist in receiving and processing incoming shipments. Maintain accurate inventory levels by performing cycle counts and restocking items. Accurately and efficiently fulfill customer orders while ensuring timely shipment and maintaining inventory accuracy by processing returns and issuing credits. Process and fulfill customer orders and retrieve parts from warehouses or other locations. Inspect and clean parts, package appropriately, and prepare for shipping. 3. Continuous Improvement Continuously improve order fulfillment processes and procedures to increase efficiency and customer satisfaction. 4. Safety Maintaining a clean and organized work environment to promote safety and efficiency. 5. Perform Other Duties as Assigned Requirements Qualifications & Requirements High school diploma or GED is required. One year of experience in warehouse or logistics environments, including understanding inventory management and operating material handling equipment, preferred. Forklift Certificate preferred. Automotive experience preferred. Strong written and verbal communication skills are required with a commitment to act with an elevated level of professionalism during all transactions both internally and externally. Ability to read, write and comprehend instructions, short correspondence, and memos. Must be able to work effectively alone or with others in a team environment. Must be able to work collaboratively across functions. Share expertise with others. Must be a self-starter with the demonstrated ability to meet timelines and schedules related to essential functions described above. Must demonstrate strong attention to detail and strong organizational skills with the ability to prioritize and manage multiple tasks. Physical Demands & Work Environment The physical demands described herein are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to ambulate throughout the facility for most of the workday. May work outdoors exposed to changing weather conditions (rain, sun, snow, wind, etc.) for varying amounts of time. Must be able to operate equipment in a workstation. Work in an area equipped with forklifts, chain hoists, and other tools as needed. Ability to use both hands regularly with enough dexterity to operate basic hand and power tools safely. Ability to lift, move, and carry objects and materials up to 50 lbs. with or without assistance. Expected work hours are based on role and location. Ability to work occasional overtime as needed as determined by the employee’s supervisor. Benefits: Health, Dental, Vision insurance 401k matching Life insurance PTO Holiday Pay Health savings plans

Responsibilities

The Order Fulfillment Associate ensures accurate and efficient order fulfillment, timely shipping, and satisfactory customer service by retrieving parts, processing returns, and issuing credits. Key functions include assisting with receiving shipments, maintaining inventory accuracy through cycle counts, inspecting and preparing parts for shipping, and collaborating with team members.