Order Fulfillment Associate at WM B REILY & COMPANY INC

Malden, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

19.5

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Inventory Management, Attention To Detail, Communication, Basic Computer Skills, Reliability, Physical Tasks, Customer Service, Problem Resolution, Organizational Skills

Industry

Food Production

Description

Job Details Job Location: Malden Plant - Malden, MA 03148 Salary Range: $19.50 - $19.50 Order Fulfillment Associate Location: Malden, MA (Onsite) Department: Order Fulfillment Status: Full-Time Hours: Monday–Friday, 7:00 AM–3:30 PM Pay: $19.50/hour About Us New England Coffee, a brand of Reily Foods Company, has been roasting exceptional coffee for more than 100 years. We pride ourselves on quality, consistency, and great service—and our fulfillment team plays a critical role in delivering that experience to every customer. We are expanding and seeking a dependable, motivated individual to join our team. Position Overview The Order Fulfillment Associate ensures customer orders are selected, packed, and shipped accurately and on time. This hands-on role supports fulfillment operations including order processing, inventory management, materials handling, and maintaining a clean, safe workspace. Responsibilities • Monitor, process, and fulfill daily online orders • Accurately pick, pack, and verify items prior to shipment • Prepare and stage outgoing shipments for multiple carriers • Perform stock counts, replenishment, and general inventory control • Maintain a clean, organized, and safe work area • Report product, quality, or safety concerns promptly • Assist with customer order inquiries as needed • Support additional departmental tasks as required Qualifications Qualifications • Experience in processing orders • Ability to read, write, and communicate clearly in English (Spanish a plus) • Strong attention to detail, accuracy, and quality • Basic computer skills • Reliable, punctual, and comfortable in a fast-paced, collaborative environment • Ability to lift 30 lbs. and perform physical tasks (standing, climbing, reaching, etc.) • Must be 18+ and able to pass a background check Preferred Skills • Customer communication and problem-resolution abilities • Motivation to learn new tasks and adapt quickly • Ability to operate light warehouse equipment (e.g., pallet jacks) • Strong organizational and quality-focused mindset • Flexible hours when business needs require

Responsibilities

The Order Fulfillment Associate is responsible for ensuring customer orders are selected, packed, and shipped accurately and on time. This includes monitoring daily online orders, performing inventory control, and maintaining a clean workspace.