Order Fulfilment Specialist at Haier Europe

Warrington, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

27000.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication Skills, Microsoft Office, Financial Information Interpretation, Negotiation Skills, Persuading Skills, Influencing Skills, Order Fulfilment, Order Processing, Relationship Building, Customer Satisfaction

Industry

Manufacturing

Description

Job Description Three incredible brands, One brilliant team. Together, they’re helping us reach our goal: to be the number one home appliance business in the UK and Ireland. As an Order Fulfilment Specialist, you’ll have a key part to play in the success of our organisation. As an Order Fulfilment Specialist, you’ll be accountable for ensuring the smooth and effective processing of customer orders from receipt through to delivery. Your remit will span all touchpoints of the customer journey, including updating customer data, processing delivery and collection orders, checking product availability, communicating with carriers and ensuring customer satisfaction. You’ll be based out of our fantastic Birchwood park office (WA3 6XG) but you’ll also have the opportunity to work from home 40% of the time. Benefits: Salary of £25,150 to £27,000 DOE Up to 6% Employer Pension Contribution 4 x Life Assurance 25 days’ holiday + statutory Hybrid working Enhanced family leave policies Enhanced sick pay policy Employee Assistance Program Training support schemes to aid your development Free fruit and hot drinks Brilliant staff discounts on products Access to Reward Gateway which offers a wide range of retailer discounts Dress down Friday Fantastic offices at Birchwood Park. Birchwood Park has an on-site nursery, numerous restaurants and food outlets, a discounted gym and great public transport links You’ll have excellent customer service experience gained in a fast-moving business with demonstrable experience building internal and external relationships. You’ll further be able to demonstrate a hands-on approach to problem solving, have excellent communication skills and working knowledge of Microsoft office and be comfortable interpreting financial information. You’ll be working with a variety of internal and external stakeholders, so will need to have excellent communication, negotiation, persuading and influencing skills. It’s also important that you have a desire to solve problems and continually improve our systems and processes. If you have experience within order fulfilment, order to delivery or order processing then we would like to hear from you. With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found. To find out more about what it’s like to work here, visit our careers site: https://corporate.haier-europe.com/en-gb/careers/ #LI-HYBRID INDOTC #LI-GW UKICFD2 In your hands, our three superbrands – Candy, Hoover, Haier – are the innovative power behind our determination to be the number one home appliance business in the UK & Ireland. And with our shared cultural attitude of Entrepreneurship & Innovation, Zero Distance to the Customer and IoT & Ecosystem Thinking, our people know how to power our future. Our customers deserve the very best, and in your hands, you’ll deliver it. With the strength of the global leader behind you, the freedom to grow your career inspiring you and the performance of our future driving you, in your hands, our business will be better because of you.

Responsibilities

As an Order Fulfilment Specialist, you’ll be accountable for ensuring the smooth and effective processing of customer orders from receipt through to delivery. Your remit will span all touchpoints of the customer journey, including updating customer data and communicating with carriers.