Order Fulfilment Specialist at Philips

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, SAP, Communication Skills, Customer Service Orientation, Logistics Fundamentals, Problem-Solving Techniques, Excel, Macros, Power BI

Industry

Hospitals and Health Care

Description

Job Title Order Fulfilment Specialist Job Description Your role: In this role, you will play a key part in strategic initiatives that enhance customer experience and improve the efficiency of the Personal Health supply chain. Your work will help optimize operations, improve product availability, and ensure seamless delivery of solutions—positively impacting patients, healthcare providers, and communities worldwide. You will collaborate closely with supply chain managers, demand planners, sales teams, logistics partners, and senior leadership. This role provides strong opportunities for growth through exposure to advanced supply chain tools, cross‑functional projects, and development in project management and strategic thinking. This role supports Singapore & Malaysia Markets . Key Responsibilities: Manage end‑to‑end order processing including order entry, tracking, fulfilment, and invoicing. Respond to customer inquiries, provide order status updates, and resolve order‑related issues. Work closely with sales, logistics, finance, and planning teams to ensure accurate and timely execution of customer orders. Troubleshoot and resolve discrepancies, delays, and inventory shortages. Coordinate with logistics partners to manage shipping timelines and transit-related issues. Analyze order data, generate performance reports, and recommend process improvements. Prioritize and manage multiple orders in a fast‑paced environment while ensuring accuracy. You’re the Right Fit If You Have: 3-5 years of relevant experience in Order Processing & Fulfilment, customer communication, and cross‑functional collaboration. Strong analytical and problem‑solving skills with attention to detail. Basic understanding of supply chain and logistics, including coordination with logistics partners. Ability to multitask, prioritize, and work efficiently under time pressure. Skills & Competencies Order Management (Fulfilment & Processing) SAP Excellent communication skills Customer Service Orientation Logistics fundamentals Problem-solving techniques Excel; Macros & Power BI (added advantage) Education Bachelor’s degree preferred Master’s degree in Supply Chain Management is an added advantage How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office based role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here. #EOS At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights

Responsibilities

Manage end-to-end order processing including order entry, tracking, fulfilment, and invoicing. Collaborate with various teams to ensure accurate and timely execution of customer orders.