Order Intake Associate at EOS

Pflugerville, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Attention To Detail, Microsoft Office, Excel, Data Management, Customer Service, Order Processing, Communication, Teamwork, Problem Solving

Industry

IT Services and IT Consulting

Description

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency WHAT YOU WILL DO: As an Order Management Associate at EOS IT Solutions, you will play a crucial role in ensuring smooth order processing, data accuracy, and high-quality customer service. You will work both independently and collaboratively within a team to support our customers and internal departments efficiently. For customers, you will serve as a point of contact, assisting with queries about pricing, orders, and deliveries, and providing support for external sales representatives. KEY RESPONSIBILITIES: Produce accurate quotations based on customer requirements. Process sales orders and customer purchase orders. Verify data accuracy in quotations, orders, and invoices. Communicate with clients to obtain missing information or resolve inquiries. Maintain and update sales and customer records. Provide feedback from customers to internal teams to enhance services. Respond to customer inquiries promptly and professionally. Follow up with inactive customers to validate quotes and requirements. Adhere to company policies and procedures. Support and assist the Customer Account Team. ESSENTIAL CRITERIA: Strong organizational skills with keen attention to detail. Experience with Microsoft Office tools, particularly Excel. Ability to work independently and as part of a team. Competence in working with data and metrics. Candidates with administrative experience in a similar role are encouraged to apply. A business-related degree is desirable but not essential. DESIRABLE CRITERIA: A business-related degree is desirable but not essential. Previous experience in customer service or order processing is advantageous. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Responsibilities

As an Order Management Associate, you will ensure smooth order processing and data accuracy while providing high-quality customer service. You will assist customers with queries about pricing, orders, and deliveries, and support external sales representatives.