Order Management Coordinator at Article

Ho Chi Minh City, , Vietnam -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

44000000.0

Posted On

20 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Purchase Order Management, Vendor Management, Supply Chain Operations, Procurement, Logistics Coordination, Microsoft Excel, Google Sheets, ERP Systems, English Communication, Problem Solving, Shipment Planning, Inventory Management

Industry

Furniture and Home Furnishings Manufacturing

Description

Order Management Coordinator Department: Sourcing Employment Type: Permanent - Full Time Location: Ho Chi Minh City Compensation: ₫35,000,000 - ₫44,000,000 / month Description Hi there, we’re Article. 👋 We’re a North American based furniture company creating remarkably better furniture experiences one sofa at a time. And as the Order Management Coordinator, you’ll play a key role in maximizing product availability, driving cost efficiency, and building strong supplier partnerships to support a seamless and reliable supply chain. Why We Need You: As part of the Supply Chain team, you will be responsible for coordinating purchase orders (POs) in alignment with supply plans, ensuring timely and in-full deliveries from vendors. Working closely with the Sourcing, Inbound Logistics, and Supply Chain Planning teams, you will play a key role in executing Article’s supply plans by managing order flow, tracking purchase orders, and proactively resolving issues that may impact product availability, cost, or quality. This role is critical to maintaining operational excellence, fostering strong vendor relationships, and optimizing order fulfillment to ensure customer demand is met efficiently and reliably. Why Article? What started in 2019 as a project to strengthen our relationships with our Asian vendors has grown into a permanent operation in Ho Chi Minh City. Article currently has ≈70 employees in Vietnam, across our Sourcing, Technical Product Development, Quality, HR, Logistics, PMO and Accounting functions. As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry. At Article, we grow and have fun together through regular in-office training and team activities. These moments help us build connection, collaboration, and creativity across our teams all year long. What You’ll Do: You’ll be part of a team of 3 and take ownership of vendor relationships, serving as the primary point of contact for purchase orders, shipment planning, and operational issue resolution. Vendor Management & Procurement Execution Translate supply plans into accurate and timely purchase orders, ensuring alignment with inventory and business requirements. Build strong working relationships with suppliers to confirm production schedules, monitor order progress, and proactively address potential delays. Partner with vendors to improve order fulfillment performance through optimized order batching, reduced lead times, and enhanced service levels. Investigate and resolve order discrepancies, including shortages, delayed deliveries, and quality issues, while managing associated vendor debit and credit adjustments. Maintain accurate purchasing records and ensure all order-related information is updated within internal systems. Logistics & Shipment Coordination Manage and monitor purchase orders throughout the order lifecycle to ensure on-time, in-full (OTIF) delivery performance. Coordinate closely with ocean freight, transportation, and customs teams to ensure the smooth movement of goods from production through final delivery. Track shipment status, identify potential bottlenecks or supply risks, and escalate issues proactively to minimize business impact. Collaborate with suppliers and logistics partners to align shipment schedules with container utilization plans and warehouse receiving capacities. Ensure compliance with documentation requirements and maintain accurate system updates to support operational visibility. Continuous Improvement & Cross-Functional Collaboration Contribute to process improvement initiatives that enhance efficiency, accuracy, and scalability within procurement and order management operations. Support system enhancements and automation projects to streamline workflows and improve data quality. Work closely with sourcing teams to monitor supplier performance, communicate key metrics, and identify opportunities for continuous improvement. Foster effective collaboration across procurement, logistics, sourcing, and operations teams to ensure a high level of service and execution. Who You Are: 2+ years of experience in supply chain operations, purchasing, procurement, or order management. Proven experience managing purchase orders, preferably within international sourcing and logistics environments. Strong written and verbal English communication skills, with the ability to collaborate effectively with global teams and stakeholders. Advanced proficiency in Microsoft Excel and Google Sheets, with working knowledge of ERP and order management systems. Highly detail-oriented, with strong organizational, prioritization, and problem-solving skills in fast-paced environments. Self-motivated and able to work independently while maintaining effective collaboration within cross-functional teams. Perks & Benefits: Wealth, Health & Life: Salary range: 35,000,000 VNĐ to 44,000,000 VNĐ Gross/Month 13th-month salary 15 days of vacation* 11 National Holidays 2 extra days (Christmas & 1 day of your choosing) 6 well-being (sick) days* Excellent extended health care benefits packages (dental, health check, mental health…) Growth & Training: We believe in fostering an environment of learning and growth at Article. Every role has a clear growth path that you and your manager create together, so you know what development looks like for you. Throughout the year, we have several in-office training sessions covering a range of topics. You’ll also have access to many learning and development modules through our internal online learning platform. Other: Employee discounts on many of our products produced in Vietnam Company & Office Space: Our modern office is in Thao Dien, with first-come, first-served (limited) secure scooter parking State-of-the-art laptops with the tech and tools to easily collaborate Be a part of a multinational, collaborative office culture

Responsibilities

The role involves translating supply plans into purchase orders and managing vendor relationships to ensure on-time, in-full deliveries. It also requires coordinating with logistics and customs teams to optimize the movement of goods and resolve operational discrepancies.