JOB PURPOSE

To achieve operational excellence through managing the order flow from market through to hub / store delivery. Working proactively with upstream and downstream teams to align the order book to ensure optimised product distribution across each region, with a focus on capsule, monthly delivery drops, pop up events and divisional order book maintenance while taking a global commercial view. Also supporting the VIP/Influencers & Press teams with order tracking and shipments

RESPONSIBILITIES

• Build good working relationship with x-functional product supply team.
• Optimise stock flow for commercial best use of stock.
• Facilitate, communicate and execute decision making and allocation for shortages.
• Facilitate, communicate and execute decision making and allocation for re-timings.
• Mange market order book to confirmation handover and stock rebalancing including runway and main markets.
• Manage end to end capsule lifecycle.
• Manage out of market orders and corporate top ups.
• Action shortage, stock drops and country specific restriction on SAP.
• Work closely with the replenishment and supply planning teams on monthly procurement cycle.
• Continuous process improvements to simplify ways of working across teams.
• Establish key priories across regions / corporate and monitor end to end performance.
• Participate in Downstream x-functional meetings.
• Key partnership with sourcing to support order book management and vendor delivery priority.
• Working closely with the VIP/Press & Influencers central team for order placement, tracking and managing the shipments from Hubs to central offices.