THE OPPORTUNITY

We are looking for a customer focused and enthusiastic order management specialist for High Voltage products in Norway, with eagerness to provide internal and external customer support, and to increase customer satisfaction.
The position requires a certain level of technical knowledge and genuine interest for customer support and financial understanding.
You will be responsible for internal and external customer support with delivering of High Voltage products, and with ownership of financial follow-up of the deliveries after order received until final delivery and invoicing.
You will also be responsible for providing order management services to clients. Activities include helping clients to handle order quoting, order processing; order fulfilment, review of orders, order entry, order dispatch & support, order payment etc. for customers. Ensures timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction. Monitors and resolves order issues and processing errors. Works independently with general supervision.