We make your driver’s license ready for the smartphone.
Order Management Officer
Location: Dubai
Stellen-ID: 25446
Business Sector: Veridos FZE
Veridos handles innovative, large-scale projects every day. Whether it’s transferring 40,000 handwritten pages to a centralized population register, establishing a nationwide IT and data capture infrastructure, or issuing a country’s first standardized national smart ID cards – the experts at Veridos can expect to be regularly involved in interesting, ground-breaking and large-scale projects such as These.
Do you want to support our mission to provide governments around the world with the best identity solutions for their citizens? Would you like to do your bit to make the world a little safer for everyone?
Veridos is a valued and trusted partner of governments and regional authorities all over the world – we already count more than 70 countries among our clients. In addition to our headquarters in Berlin and offices in Munich, Veridos also has representatives around the world, including the United States, Canada, Mexico and the United Arab Emirates. We currently employ around 900 people worldwide.
Our very international team includes people from a variety of academic and professional backgrounds and many different countries. Collectively, we speak more than 10 different languages.

JOB REQUIREMENTS:

• 3-5 years of experience in sales support, sales administration, order processing preferably for the Middle East and/or Africa region
• Experience in working with SAP (modules OTC, PLTP, FI)
• General Office skills with proficient use of Microsoft Office, Microsoft Excel and Microsoft PowerPoint, MS Teams, etc.
• Proficient knowledge using Salesforce
• Excellent communication and presentation skills
• Advanced business related degree will be an advantage
• Fluency in written and spoken English is mandatory
• Fluency in written and spoken French and Arabic will be an advantage
  We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation. If you would like to contact us, please contact Human Resources at jointheteam@veridos.com
  Did we spark your interest?
  We are looking forward to receiving your application. Please make sure to let us know your earliest starting date.
  Veridos FZE
  B1, Dubai Digital Park, Dubai Silicon Oasis

SCOPE AND PURPOSE:

• Project order processing through the whole order-to-cash process (SAP in the modules OTC, PLTP, FI)
• Manage commercial aspects of our customer contracts
• Tasks involve close cooperation with Sales, Finance, Project Management and the Service Department
• Work together and support the MEA team to achieve targets of the region

KEY RESULT AREAS & RESPONSIBILITIES:

• Close cooperation and alignment with the interface departments such as Project Management, Finance, Logistics and Service during the project execution phase, including the coordination of the handover from the team Bid- and Contract Management
• Initiate and manage external party purchase orders and monitor committed delivery times
• Responsible for accurate execution of commercial terms of customer contracts (bank guarantees, Letters of Credit, INCOTERMS, Export Control Issues, payment terms, insurance, Logistics )
• Assist and attend to customer demands and requirements through verbal and written correspondence
• Monitor availability of customer demands with the supply chain team
• Deliver regular input to our Risk Management, support the updates of ongoing risk analysis
• Accurate invoicing and follow-up of outstanding payments
• Support and monitor the customer’s outstanding payments and follow-up regularly (i.e. monthly statement of account, follow-up e-Mails, phone calls to Finance department of Customers). Escalate promptly to the Account Manager when support is required
• Monitor customer’s credit limits
• Communicate and report in timely manner the order, project delivery status to the Head of Order Management MEA and escalate if any impact to supply chain or project delivery which can affect the execution and the revenues
• Regularly update with accuracy of Salesforce for a smooth month end closing reporting of revenues and order income
• Participate into bi-weekly Business and Sales Operations meetings