Order Management Operations Agent at Expeditors

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transportation Processes, Hazardous Materials Knowledge, MS Excel, MS Word, Communication Skills, Problem-Solving Skills, Time Management, Prioritization, Customer Service, Data Entry, Compliance, Process Improvement, Stakeholder Communication, Issue Resolution, Team Coordination, Invoicing, Payment Processes

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder With over 18,000 trained professionals across 350+ locations worldwide, we deliver logistics solutions that are built on professionalism, integrity, and a culture of innovation. Join us and become part of a Fortune 500 company with globally unified systems and a strong commitment to excellence. Job Description As an Order Management Operations Agent, you’ll be the backbone of smooth freight movement and exceptional customer service. Your mission: ensure accuracy, efficiency, and compliance while building strong relationships with partners and clients. Manage end-to-end order and freight processes with precision and speed. Ensure accurate data entry and timely updates in operating systems. Track and monitor shipments to guarantee customer satisfaction. Coordinate with carriers, vendors, and internal teams for seamless operations. Handle intercompany invoicing and payment processes. Maintain compliance with company policies, industry regulations, and global standards. Identify process improvements and support continuous optimization. Communicate effectively with internal and external stakeholders. Escalate issues promptly and resolve them with professionalism. Qualifications Strong understanding of transportation processes; hazardous materials knowledge is a plus. Proficiency in MS Excel and Word. Excellent communication and problem-solving skills. Ability to manage time and prioritize tasks in a fast-paced environment. Positive attitude and commitment to delivering outstanding results. Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program

Responsibilities

As an Order Management Operations Agent, you will manage end-to-end order and freight processes while ensuring accuracy and compliance. You will also track shipments and coordinate with various stakeholders to maintain exceptional customer service.