Order Management Operator II at ReSound

Bloomington, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

20.75

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Computer Skills, Attention To Detail, Communication Skills, Basic Math, Written Instructions, Verbal Instructions, Team Environment, Safety Policies, Continuous Improvement, Repetitive Tasks, Documentation, 3D Printing, Manufacturing Experience, Hearing Instruments, SOPs

Industry

Medical Equipment Manufacturing

Description

Position Overview Order Management Operator II Receive and sort packages, identify/inventory contents, place product in order tole, identify and save patient settings, enter order in ERP system, pick-up and distribute orders to appropriate areas, identify and locate rush/expedite orders as needed, transfer files and update orders, process orders through 3D printer and post process. Training provided. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Download user settings into current software platforms Verify settings and route to appropriate function when errors or mismatches occur Stamp/sticker order form with correct information Prioritize and schedule ship dates consistent with established/expected turnaround time Diagnosis and determine product fault Confirm rechargeable products meets charging specifications. Enter needed information into the order processing system Create, file, and retrieve device history records for Hearing Instruments Prioritize and schedule ship dates consistent with established/expected turnaround time Communicate problems with incoming orders to appropriate personnel Distribute work orders to the appropriate departments Post process builds Invest shells to create a negative of the shell called “investment” Set up 3D printers (clean and prepare for the next batch) Match and sort shells/molds Run and Operate Laser Serial Number engraving Disassemble hearing aid DSA testing Read, comprehend, and adhere to written work instructions, SOP’s, etc. Follow verbal instructions from leaders and trainers Adhere to all safety policies and procedures and promote a safe work environment Meet attendance, quality, and productivity expectations Work in a dynamic, team environment, with flexibility to rotate responsibilities as required Maintain accurate documentation and records with integrity Attend required training and continuous learning opportunities as assigned Participate in and contribute to continuous improvement projects and initiatives Accomplish other duties as required to include cross training Perform repetitive tasks with a high degree of accuracy Maintain a clean work area Competencies (Knowledge and Skills needed for this position.) Support the on-boarding/training of new team members as needed Read, Write, and Speak English Willing to help as needed Strong data entry/computer skills. Read, understand, and follow written and verbal directions. Ability to work in a fast-paced environment Maintain a high degree of accuracy and close attention to detail. Perform repetitive movements. Basic computer skills. Strong basic math, word processing/data entry skills, written and verbal communication skills. Required Education: High school diploma or equivalent required. Experience: 1+ year of data entry experience strongly preferred 1+ years of manufacturing experience preferred Working Environment: The position will be working in the Operations area. Physical Demands: Sitting, standing, repetitive motion Position Type and Expected Hours of Work: This is a full-time position working Monday – Friday. The daily hours are 8-10 hours per day. Ability to work occasional weekends and holidays Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay Transparency Notice: Compensation for this position can range from $18.50 - $20.75 an hour Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience To remain competitive, GN offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays. At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to carry out their tasks, to know when in-person collaboration is better than hybrid, and to be present when it's needed most. We believe that great people are the foundation of a great organization. By joining our team, you'll contribute to an inclusive culture that values every voice and supports continuous learning and professional growth. We offer fair salary, comprehensive benefits, and the ability to grow professionally. We encourage you to apply: Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We are focused on an inclusive recruitment process. All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process. Disability Accommodation: If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@gn.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. How to apply: Use the ‘APPLY’ link. Applications are assessed on a continuous basis, so don’t wait to send yours. Join us in bringing people closer. GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts. We hope you will join us on this journey and look forward to receiving your application. #LI-GNGroup At ReSound, people with hearing loss are at the heart of everything we do because we know they’re placing their trust in us. This is why we haven’t stopped pioneering innovative new technologies, with consistent quality, for over 150 years to help them feel more involved, connected and in control, transforming their lives through the power of sound. Available exclusively through audiologists and hearing care professionals. ReSound is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO). If you would like to learn more about our brand, please click on the link to explore our universe of sound. FEDERAL HEALTH CARE PRICE TRANSPARENCY REQUIREMENTS The Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time. Machine-readable files are a requirement of the Transparency in Coverage Final Rule. Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have “Transparency in Coverage” (TiC) information available. Click here to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements. GN ReSound is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email bloomington-humanresources@gnresound.com. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Responsibilities

The Order Management Operator II is responsible for receiving and sorting packages, entering orders into the ERP system, and processing orders through a 3D printer. The role also involves maintaining accurate documentation and adhering to safety policies.