Order Management Specialist at Cytiva
Little Chalfont, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

0.0

Posted On

17 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

BRING MORE TO LIFE.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Order Management Specialist is responsible for processing customer orders efficiently while adhering to company policies and track orders through delivery, resolve any issues to improve On Time Delivery (OTD).
This position reports to the Customer Service Manager and is part of the EMEA Customer Service Team located in Little Chalfont, UK and will be an on-site role.

Responsibilities
  • Process customer orders in compliance with company policies and standard operating procedures.
  • Track orders to delivery, problem solve delivery issues and strive for continuous improvement of OTD (On Time Delivery) metric.
  • Attend daily Visual Daily Management meetings with the rest of the team to drive improvements in key metrics with a continuous improvement attitude to drive customer satisfaction.
  • Demonstrate excellent data entry skills to quickly and accurately review and input data
  • Ensure pricing is updated correctly in the ERP
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