Order Management Specialist - Distribution at Fortive
Everett, Washington, United States -
Full Time


Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Processing, Account Management, Customer Experience, Process Improvement, Multi-tasking, Verbal Communication, Written Communication, Digital Literacy, Microsoft Suite, Customer Support, Teamwork, Attention to Detail, Problem Solving, Oracle, Microsoft Dynamics

Industry

electrical;Appliances;and Electronics Manufacturing

Description
Join a team of existing Order Managers and learn from the best! Receive, review, process and coordinate customer orders and inquiries Prepare documentation and ensure compliance with regulations. Provide quality responses to, delivery, price, and new product inquiries. High degree of cross training required. Coordinate internal and external questions, concerns, issues, problem solving. Review contract/purchase orders to ensure customers' quality requirements are met. Maintain reports, records, and systems. Perform projects and related duties as assigned. 2+ years Order processing experience 2+ years of account management or relative customer experience Strong constitution and positive temperament Passion for driving process improvement Ability to multi-task in a fast-paced environment Excellent verbal and writing skills Digital literacy with focus on Microsoft Suite Products Customer facing background including phone support Works well within a team environment or as an individual contributor Strong attention to detail Ability to complete tasks with minimal direction using established policies, guidelines, written & verbal procedures and instructions. Able to maintain punctual and consistent attendance. Able to sit in a workstation facing a computer for extended periods of time Prior experience with Oracle preferred Prior experience with Microsoft Dynamics a plus
Responsibilities
The Order Management Specialist will receive, review, process, and coordinate customer orders and inquiries while ensuring compliance with regulations. They will also maintain reports, records, and systems, and perform related projects and duties as assigned.
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