Location:
Northridge - California, USA
Job Family:
Sales
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
Career Level:
U3
Job ID:
R-46879-2025

You will be managing the customer requirements and acting as the single point of contact for the customer and the internal teams, such as Sales, S&OP, Transportation and logistics, finance, and marketing, to ensure business goals are supported and met. This includes issue resolution, material availability, back-order management, delivery, as well as supporting the day-to-day activities of the team. You will be supporting our customers and sales team with our Dealer Portal and EDI Process, and daily reporting.

• Key Accounts Management/ Ownership and daily reporting on assigned accounts.
• Ensure Adherence to Vendor Compliance requirements, driving the reduction and elimination of fines and supporting Vendor Portals.
• EDI daily resolution 850, 856, 842, 810, 940 (outbound & inbound), assist with EDI testing as needed, and maintain detailed documentation and process flows of all EDI processes.
• Identify opportunities for process improvement and look for efficiencies. Work with management to prioritize, plan, and execute the most impactful improvements. Seek opportunities to innovate.
• Collaborate with team Analysts and Audit owner within OM and other projects to ensure optimal synergies and workflows during internal and external audits

You will be managing the customer requirements and acting as the single point of contact for the customer and the internal teams, such as Sales, S&OP, Transportation and logistics, finance, and marketing, to ensure business goals are supported and met. This includes issue resolution, material availability, back-order management, delivery, as well as supporting the day-to-day activities of the team. You will be supporting our customers and sales team with our Dealer Portal and EDI Process, and daily reporting.

• Key Accounts Management/ Ownership and daily reporting on assigned accounts.
• Ensure Adherence to Vendor Compliance requirements, driving the reduction and elimination of fines and supporting Vendor Portals.
• EDI daily resolution 850, 856, 842, 810, 940 (outbound & inbound), assist with EDI testing as needed, and maintain detailed documentation and process flows of all EDI processes.
• Identify opportunities for process improvement and look for efficiencies. Work with management to prioritize, plan, and execute the most impactful improvements. Seek opportunities to innovate.
• Collaborate with team Analysts and Audit owner within OM and other projects to ensure optimal synergies and workflows during internal and external audits.