Order Management Supervisor - Emulsion Products (German Speaking) at Celanese

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, SAP, Microsoft Office, Problem-Solving, Attention to Detail, Decision Making, Ownership, Resilience

Industry

Chemical Manufacturing

Description

Overview Drive Customer Excellence at a Global Chemistry Leader | Hybrid Work Model | Career Growth Opportunities Are you ready to lead a high-performing customer service team at one of the world's leading chemical companies? At Celanese, we're looking for a dynamic Team Leader to drive excellence in our customer service operations for our innovative emulsion products. Fluent German Language Skills are mandatory, as in this role you would closely work together with German stakeholders. Responsibilities What You'll Do: Lead and develop a talented team of Customer Service Representatives ensuring exceptional service delivery Drive continuous improvement initiatives that enhance customer satisfaction and operational efficiency Partner with cross-functional teams to resolve complex customer issues and optimize order fulfillment Ensure regulatory compliance while maintaining service excellence Implement best practices in order management and customer relationship management Contribute to digital transformation initiatives enhancing our customer experience Qualifications What You'll Need: 3-5 years of customer service experience; experience in manufacturing or chemical industries are an advantage Fluent English and German communication skills (written and verbal) Strong SAP knowledge and advanced Microsoft Office skills Problem-solving mindset with excellent attention to detail High school or Bachelor degree, or equivalent experience (business, supply chain, or related field preferred) Quick decison making skills Ownership Resilience Leadership experience in nice to have Why Join Celanese Budapest: Comprehensive benefits including cafeteria system and private health insurance Flexible hybrid working model with modern, green office environment Clear career development paths across our global organization Being part of an energetic and youthfull team Vibrant company culture with regular team events and CSR activities Doggy days at the office At Celanese, we're improving the world through chemistry innovation. Our Budapest Business Solutions center is more than a shared service center – we're true business partners driving excellence across our global operations. Join our diverse team of 13,300+ employees worldwide and be part of our $9.7 billion success story

Responsibilities

Lead and develop a team of Customer Service Representatives to ensure exceptional service delivery. Drive continuous improvement initiatives and partner with cross-functional teams to resolve complex customer issues.