Order Management Team Lead at Trench

Scarborough, ON, Canada -

Full Time

Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

0.0

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ownership, Export Controls, Powerpoint, Sap Sd, Communication Skills, Order Management, Microsoft Excel, English, Operations

Industry

Logistics/Procurement

Description

Scarborough, Ontario, Canada
|
req1332
Posted on: 8/12/2025
Order Management Team Lead
On-site | Full time | Mid-level (3+ years)

ABOUT US

In Trench Canada, we deliver state-of-the-art, safe, and reliable instrument transformers, coils, and bushings for seamless energy transmission. With a legacy of customized engineering and innovation, we enable society to harness the power of electricity with reliability and performance.

OUR COMMITMENT

Trench invites applications from all qualified individuals and is committed to fostering workplace diversity. We provide accommodations to applicants with disabilities throughout our hiring process. If you require this information in an alternate format, need communication support, or need accommodation in applying for a posting and/or are selected for an interview, don’t hesitate to reach out to us. Trench utilizes artificial intelligence in its job scanning and recruitment process to effectively find the candidate most suitable for each position.
HAVE WE PIUED YOUR INTEREST? We are looking forward to receiving your application - just click on the “” button and send us your application.

How To Apply:

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Responsibilities

Lead, coach, and develop the Order Management team to deliver excellence across the full order lifecycle (from handover to delivery).
Act as Project Manager for large and complex customer orders, driving execution across manufacturing and other functions to meet technical, delivery, and commercial objectives.
Coordinate monthly revenue forecasting and proactively drive the team and stakeholders to achieve revenue targets.
Own and monitor the order pipeline; push resolution of blockers and escalate risks as needed.
Ensure adherence to clean handover policies, SAP order management processes, and customer documentation standards.
Align with internal stakeholders (Planning, Engineering, Production, Logistics, Finance) to ensure proactive risk mitigation and issue resolution.
Conduct regular operational and project reviews with the team and key functions.
Track KPIs including order cycle times, backlog conversion, on-time delivery, and revenue realization.
Lead and support continuous improvement initiatives in tools, process, and team performance.
Act as escalation point for internal and external issues related to order execution or customer expectations