Job Description
Radco Industries, a leader in specialty fluids and lubricants for over 50 years, is seeking a detail-oriented and organized Order Processing Coordinator to support our logistics and Heat Transfer Fluid (HTF) teams at our headquarters in Batavia, Illinois. As we continue to grow, we’re looking for a dedicated professional to join our HTF/Logistics team and contribute to our daily operations.
Job Summary
The Order Processing Coordinator will process all daily customer transactions and interact with cross-functional teams within the company to meet our customer requirements and provide administrative support to the HTF/Logistics team. This role is crucial in maintaining accurate order processing and contributing to the smooth operation of our logistics department. Join a company that values open communication, trust, and a collaborative work environment.

Essential Job Functions

• Exemplify Radco’s Vision, Mission, and Core Values in all interactions
• Prepare and process shipping documentation using our DATACOR ERP system (training provided)
• Coordinate customer orders, quotes, and sample shipments for HTF
• Communicate effectively with customers and internal teams via phone and email
• Schedule carrier pickups and manage shipping preferences and special instructions
• Monitor and report on inventory levels for HTF products; assist with reorder strategies
• Generate reports including weekly inventory updates, monthly on-time delivery metrics, and daily open orders
• Maintain accurate records of customer interactions and order details via DATACOR CRM/ERP
• Assemble and ship sample kits using UPS WorldShip
• Attend and contribute to various weekly meetings
• Perform general administrative tasks such as filing, data entry, and note-taking
• Other duties as assigned

Qualifications

Required Qualifications:

• High School Diploma or GED
• 1+ years of logistics, order fulfillment, or administrative experience
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong organizational, time-management, and communication skills
• Detail-oriented with analytical and problem-solving abilities
• Ability to work in a fast-paced, team-oriented environment

Preferred Qualifications:

• Experience with ERP/MRP systems (e.g., DATACOR)
• Familiarity with export documentation and AES/EEI filing
• Experience using customer shipping portals
• Understanding of inventory management and reporting

Working Conditions

• Temperature-controlled indoor office environment
• May involve extended periods of sitting and computer use
• Location: Batavia, IL (In-Person)

Additional Information

• Background check and drug screening required upon conditional offer
• Must be able to commute to Batavia, IL 60510

Compensation and Benefits

• Competitive salary
• Full-time position at 40 hours per week
• Comprehensive benefits package

Job Type: Full-time
Pay: $20.00-$24.00 per hour
Schedule: Monday to Friday, Full-Time, 8:30 am – 4:30 pm
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details