Order Processing Officer at Avery Dennison

Karachi Division, Sindh, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

0.0

Posted On

21 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Oracle, Data Analysis, Customer Service, Time Management, Problem Solving, Typing, Google Tools, Interpersonal Communication, Cross-functional Collaboration, Attention to Detail, KPI Maintenance

Industry

Packaging and Containers Manufacturing

Description

Company Description About Avery Dennison Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. Job Description YOUR RESPONSIBILITIES WILL INCLUDE: Process sales order so that customer’s orders are dispatched, invoiced, and paid accurately and on time which includes; Coordinating with the graphics department to get the layouts generated. Upload variable data on our online system as per order form received from the customer and send it to the Proofread team. Prepare Grid & Gather Information for Order Booking. Book orders in the ORACLE system and get a sales order number. Send order to PPC/Production department within an hour for initiating the production process (time-line may vary depending upon the order status). Update Promise Date in Oracle once received from PPC. Generate PI from Oracle & Send PI to CFE. Apply /Release Hold in Oracle where required. Communicate with staff from other areas in the organization, such as CFE, PPC, production. Use databases or other online systems to batch and download Caps / Data Files and prepare variable data files for production. Update and Maintain error free CS KPIs on a timely basis. To attend meetings as per the management required frequency. Review and update reports on a regular basis related to order management. Assist Order Management Supervisor to work out order entry Work Instructions and train up colleagues. Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action. Ensure to follow the SOPs and Business Rules related to the Customer Services Department. CENTRAL ORDER DESK: Update and Maintain a Batch file of daily orders intake. Maintain record of Order management and CFE team RBO wise. Distribute Batches to Order Management team Use databases or other online systems to batch and download Caps / Data Files and prepare variable data files for production. Update and Maintain error free CS KPIs on a timely basis. Attend daily CS MDI / other meetings. Communicate with staff from other areas in the organization, such as Order Management CFE, PPC, production. Review and update reports on a regular basis related to order management. Assist Order Management Supervisor to work out order entry Work Instructions and train up colleagues. Prepare Grid & Gather Information for Order Booking. Ensure to follow the SOPs and Business Rules related to the Customer Services Department. Qualifications The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria: Bachelor’s degree with 0-1 years of experience Attention to detail Effective communication and interpersonal skills Command on typing and google tools. Should have fast typing and computer skills High customer service consciousness. Teamwork Ability to work cross functionally. Problem solving skills Efficiently manage orders Keen data Analysis skills. Time Management Additional Information All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

Responsibilities

The role involves processing sales orders through the Oracle system, coordinating with production and graphics departments, and managing variable data files. Additionally, the officer is responsible for maintaining CS KPIs and assisting in the investigation of customer complaint records.