Job Description:
Growing, better for you Food Manufacturer hiring for an Order Processing Specialist!
The Order Processing Specialist plays a critical role in supporting internal operations and ensuring a seamless customer experience. This team member is responsible for verifying, processing, and tracking incoming and outgoing orders related to Club accounts. They serve as a key point of contact between internal teams, customers, vendors, and third-party logistics providers (3PLs), ensuring orders are processed accurately and delivered on time.

EXPERIENCE AND SKILLS:

• 1 year of experience in order processing (sales orders, purchases orders, invoicing)
• Working knowledge of SPS Commerce or equivalent EDI platforms.
• Experience with ERP systems, especially SAP or NetSuite (preferred).
• Experience with Google Suite (Docs, Sheets, Gmail, etc.).
• Background in food manufacturing or CPG industry
• Strong commitment to delivering excellent customer service.
• Proven ability to build and maintain positive working relationships with customers, vendors, and cross-functional teams.
• Exceptional organizational and time management skills with the ability to manage multiple priorities.
• Strong analytical, problem-solving, and documentation skills.
• Ability to work independently while also being a collaborative team player.
• Excellent verbal and written communication skills.
• Detail-oriented with a focus on accuracy and efficiency
  Budget is $70k - $80k base, 10% bonus, EQUITY and Benefits!
  From: LDK Talent Solution

• Facilitate internal purchase order processes, ensuring accuracy of order details for all Club accounts.
• Review sales orders to confirm correctness and inventory availability prior to processing.
• Monitor order progress and delivery timelines to meet customer expectations.
• Communicate proactively with customers regarding order placement, tracking, and status updates.
• Maintain organized electronic and paper filing systems for orders, records, and correspondence.
• Prepare and validate vendor invoices for accuracy before submission to billing.
• Address and resolve customer delivery issues by coordinating internally with logistics and warehouse teams.
• Track and manage active orders across SPS Commerce, 3PL systems, and NetSuite.
• Respond to supplier correspondence and ensure appropriate documentation is attached.
• Collaborate with internal teams on inventory availability, order allocation, and shipment logistics.
• Support end-of-month inventory reconciliation efforts.
• Provide backup support to the Operations Support Manager as needed.
• Perform other duties as assigned by direct supervisor