Order Processor/ Receptionist at Farmview Dairies
Belfast BT6 9SR, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

02 Dec, 25

Salary

12.5

Posted On

02 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, English, Phone Etiquette, Training, Computer Skills, Excel, Outlook

Industry

Outsourcing/Offshoring

Description

JOB SUMMARY

We are seeking a detail-oriented and organised Order Processor to join our dynamic team. The successful candidate will play a crucial role in managing customer orders, ensuring accuracy and efficiency in processing. This position requires strong administrative skills and the ability to work collaboratively within a small team environment.

QUALIFICATIONS

  • Previous office experience is essential; administrative experience is highly desirable.
  • Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook).
  • Good typing skills with a focus on accuracy and attention to detail.
  • Excellent phone etiquette with the ability to communicate clearly and professionally.
  • Exceptional organisational skills to manage multiple tasks effectively.
  • Experience with data entry and clerical duties is advantageous.
  • Training will be provided as necessary. If you are an enthusiastic individual with a passion for organisation and customer service, we encourage you to apply for this exciting opportunity as an Order Processor.
    Hours of work are Monday-Friday on the below times.
    Monday-9.30am-4pm
    Tuesday- 7am- 4pm
    Wednesday - 9.30am - 4pm
    Thursday - 10.30am - 6pm
    Friday - 9.30am-3pm
    These hours are negotiable and include a daily 30 minute paid break.
    Please contact Stephen on 02890448553 for more info.
    Job Types: Full-time, Permanent
    Pay: £12.50 per hour
    Expected hours: 35 per week

Benefits:

  • Company pension
  • Discounted or free food
  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Belfast BT6 9SR: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Administrative: 1 year (preferred)

Language:

  • English (required)

Work Location: In perso

Responsibilities
  • Process customer orders accurately and efficiently using our order management system.
  • Maintain up-to-date records of all orders, ensuring data integrity through meticulous data entry.
  • Communicate effectively with customers via phone and email, providing excellent service and support.
  • Collaborate with production and drivers to resolve order discrepancies and fulfil customer requests.
  • Utilise Microsoft Office applications for documentation and reporting purposes.
  • Assist with clerical tasks, including filing, typing, and general office duties as needed.
  • Receiving visitors at front desk.
  • Occasionally handling cash payments.
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