Order Specialist at YETI

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Coordination, Vendor Management, Process Improvement, Analytical Skills, Communication Skills, Project Management, Attention to Detail, Cross-Functional Collaboration, SAP Knowledge, Operational Excellence, Customization Operations, Inventory Management, Training Facilitation, Documentation, Reporting, Problem Solving

Industry

Plastics Manufacturing

Description

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you’ll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you’ll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™. The Order Specialist will be responsible for managing and delivering operational excellence within our customization operations for YETI ANZ. A unique blend of technical knowledge and organizational skills is required to onboard partners, ensuring workflows are set up and training delivered to ensure a seamless process across the YETI integrated systems. You will work cross-functionally across departments to drive continuous improvement, enhancements and efficiencies to deliver business objectives. You will be tasked to create a seamless experience for all stakeholders involved in delivering a quality outcome for YETI customers. This role is a 12-month contract. Responsibilities: Manage Customization program for YETI ANZ, ensuring quality standards are met across the YETI customization partner network Establish strong cross-functional partnership with Commercial, Operations, IT, and other teams within YETI Vendor Management Liaise with vendors to confirm product availability, pricing, production KPI’s and lead times. Maintain up-to-date records of vendor contacts, contracts, and performance. Assist in onboarding new vendors and ensuring compliance with company standards. Liaise with vendors on annual forecasting and expected growth Order Coordination Process and scheduling of orders and tracking shipments from initiation to delivery. Monitor inventory levels and coordinate replenishment as needed. Resolve order discrepancies, delays, or quality issues in collaboration with vendors. Documentation & Reporting Maintain accurate records of orders, invoices, and delivery notes. Prepare regular reports on order status, vendor performance, and cost tracking. Cross-Functional Collaboration Work closely with commercial, marketing, and logistics teams to align order timelines with program needs. Communicate proactively with internal stakeholders regarding order status and potential issues. Facilitate training with our customization partners on YETI processes, systems and quality processes Perform quarterly site audits, maintaining vendor scorecard records driving corrective action initiatives Operational process improvement, process mapping, and identification of opportunities Improve operational efficiencies, implementing systems and processes to catch errors before they reach customers Manage stakeholder communication timely, clearly & efficiently Qualifications and Attributes: Strong understanding of the retail industry, including business processes, customer needs, and technological challenges Exceptional communication and interpersonal skills, with the ability to build relationships at all levels of the organization and manage executive-level expectations Process driven with strong analytical skills Ability to plan, be strategic and execute operationally on a regular basis Excellent ability to communicate with internal teams, service providers, and customers Strong attention to detail and project management capabilities Knowledge of SAP or similar ERP system preferred Goal oriented with high standards for excellence Ability to efficiently manage multiple tasks and work in an entrepreneurial, fast - paced environment Benefits & Perks: Click here to learn about the benefits and perks we offer at YETI. YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html. All applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. YETI Applicant Privacy Notice YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at accommodationrequest@yeti.com. At YETI, we design products that last for generations, get you outside, and keep you there longer. If you're looking to take on big challenges and have a passion for keeping the wild, wild – let's talk.

Responsibilities

The Order Specialist will manage the customization program for YETI ANZ, ensuring quality standards are met across the partner network. This role involves coordinating orders, monitoring inventory, and collaborating with various departments to enhance operational efficiencies.