Order to Cash Associate at Nestlé

Meycauayan, Bulacan, Philippines -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

0.0

Posted On

08 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Master Data Maintenance, Cash Application, Claims & Deductions Handling, Credit Management, Order Management, Collections, Accounts Receivable, SAP, Microsoft Applications, Data Entry, Reconciliation, Stakeholder Collaboration, Process Improvement, Communication Skills, Attention to Detail

Industry

Food and Beverage Services

Description

Location: Meycauayan, Bulacan, PhilippinesCompany: Nestlé Integrated Business Services Manila, Inc.Employment Type: Full-TimeEducation: Bachelor’s DegreeExperience Level: Fresh Graduates or 0–1 year of relevant work experience Joining Nestlé means being part of the largest food and beverage company in the world, driven by a purpose to enhance quality of life and contribute to a healthier future. Nestlé Integrated Business Services Manila, Inc. delivers world-class business support across global markets, with a strong focus on accuracy, efficiency, and service excellence. As an Order to Cash (O2C) Associate, you will execute core transactional activities within the O2C process, ensuring timely and accurate processing while supporting customer satisfaction and operational efficiency. A Day in the Role As an Order to Cash Associate, you will: Customer Master Data Maintenance Maintain and update customer information in systems with high accuracy, ensuring completeness and alignment with business requirements Cash Application Allocate customer payments to the correct accounts in a timely and accurate manner, ensuring minimal unapplied or unmatched items Claims & Deductions Handling Identify, log, and support the resolution of customer claims and deductions, ensuring timely follow-up and coordination with relevant teams Credit & Order Management Support Generate blocked order reports and perform initial checks based on market credit policies, escalating or routing recommendations through workflow tools Collections & Accounts Receivable Perform collection activities for overdue accounts and follow up with customers to drive timely payments Escalate aged or problematic accounts to the market as needed Customer & Stakeholder Support Respond to customer queries and concerns promptly, ensuring resolution within agreed timelines Collaborate with internal stakeholders to address issues effectively Continuous Improvement Participate in O2C initiatives focused on improving process efficiency, data quality, and service delivery What Will Make You Successful To succeed in this role, you should have: Bachelor’s degree in Accounting, Finance, or any business-related course 0–1 year of relevant experience in Accounts Receivable or Order-to-Cash processes (fresh graduates welcome) Experience in high-volume, transactional environments (e.g., shared services or FMCG) is an advantage Working knowledge of SAP and Microsoft Applications Strong attention to detail and accuracy in data entry and reconciliation Ability to follow structured processes while maintaining service quality Good communication skills and ability to collaborate with cross-functional teams Proactive mindset with willingness to learn and adapt in a fast-paced environment Location: Meycauayan, Bulacan, PhilippinesCompany: Nestlé Integrated Business Services Manila, Inc.Employment Type: Full-TimeEducation: Bachelor’s DegreeExperience Level: Fresh Graduates or 0–1 year of relevant work experience Joining Nestlé means being part of the largest food and beverage company in the world, driven by a purpose to enhance quality of life and contribute to a healthier future. Nestlé Integrated Business Services Manila, Inc. delivers world-class business support across global markets, with a strong focus on accuracy, efficiency, and service excellence. As an Order to Cash (O2C) Associate, you will execute core transactional activities within the O2C process, ensuring timely and accurate processing while supporting customer satisfaction and operational efficiency. A Day in the Role As an Order to Cash Associate, you will: Customer Master Data Maintenance Maintain and update customer information in systems with high accuracy, ensuring completeness and alignment with business requirements Cash Application Allocate customer payments to the correct accounts in a timely and accurate manner, ensuring minimal unapplied or unmatched items Claims & Deductions Handling Identify, log, and support the resolution of customer claims and deductions, ensuring timely follow-up and coordination with relevant teams Credit & Order Management Support Generate blocked order reports and perform initial checks based on market credit policies, escalating or routing recommendations through workflow tools Collections & Accounts Receivable Perform collection activities for overdue accounts and follow up with customers to drive timely payments Escalate aged or problematic accounts to the market as needed Customer & Stakeholder Support Respond to customer queries and concerns promptly, ensuring resolution within agreed timelines Collaborate with internal stakeholders to address issues effectively Continuous Improvement Participate in O2C initiatives focused on improving process efficiency, data quality, and service delivery What Will Make You Successful To succeed in this role, you should have: Bachelor’s degree in Accounting, Finance, or any business-related course 0–1 year of relevant experience in Accounts Receivable or Order-to-Cash processes (fresh graduates welcome) Experience in high-volume, transactional environments (e.g., shared services or FMCG) is an advantage Working knowledge of SAP and Microsoft Applications Strong attention to detail and accuracy in data entry and reconciliation Ability to follow structured processes while maintaining service quality Good communication skills and ability to collaborate with cross-functional teams Proactive mindset with willingness to learn and adapt in a fast-paced environment

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Responsibilities

The role involves executing core transactional activities within the Order to Cash process, including payment allocation and customer data maintenance. It also requires managing collections, handling customer claims, and supporting credit and order management to ensure operational efficiency.