Organ Allocation Coordinator

at  NHS Blood and Transplant

JOB SUMMARY

Hub Operations provide information efficiently and effectively to those in the wider donation and transplant community to make transplants happen, ensure patient safety and to help fulfil our statutory obligations. This includes facilitating up to 1,600 per year, conduct over 39,000 offers and ensuring that 4500 potential transplant recipients receive an offer of a live saving or improving transplant.
ODT Hub Operations is a friendly and welcoming department that lives and breathes NHSBT’s values Caring, Expert, Quality. We are working to empower everyone in the department to make their own decisions, prioritise their own work and implement tools to help them self-manage. If you want work in an environment where you aren’t micro managed, you are self-motivated and would thrive in a facilitative atmosphere this would be a great post for you.

QUALIFICATIONS AND TRAINING

• Equivalent experience in a similar role or NVQ Level 4.

EXPERIENCE AND KNOWLEDGE

• Experience of working in a contact centre or busy office environment, handling conflicting deadlines and priorities.
• Experience of working in an administrative role.
• Experience of using Microsoft Office packages (Word, Excel and PowerPoint).
  Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

ABOUT US

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.
It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.
We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.
Three small words, one big difference - Caring, Expert and Quality.
Together we’ll save and improve more lives than ever
This vacancy will close at 23:59 on Sunday 17th March 2024
Interview dates will take place on the 2nd April – Subject to confirmation
For informal enquiries please contact Michael Stokes, Head of Hub Operations Michael.stokes@nhsbt.nhs.u

In this role you will co-ordinate the matching and allocation of human organs for transplantation, 24 hours a day, 365 days per year to the UK, Republic of Ireland and European Organ Exchange Organisations. Your responsibilities will include:

• Communicating with consultants, medical, scientific, nursing, and administrative staff both nationally and internationally.
• Recording information relating to organ offering via the National Transplant Database and arrange transportation of organs for transplant.
• Liaising with transplant centres in relation to registration of urgent patients awaiting transplantation, capturing and recording transplant outcome information and removing patients from the waiting list following transplantation.
• Liaising with research studies around placings organs for research where they have been deemed unsuitable for transplantation.
• Coordinating logistical support with our transport provider to move organs and the National Organ Retrieval Teams.

You will be required to take part in a rota to support 24/7 working. Shifts include day, night, weekend and bank holiday.