ABOUT THE ORGAN REFERRAL LIAISON

The Organ Referral Liaison plays a pivotal role in effectively monitoring heart-beating ventilated (HBV) referrals, actively followed by Donor Network of Arizona for donation potential. Responsible for responding promptly to all HBV referrals, conducting comprehensive medical evaluations and review of labs to assess donor suitability. Conducts Family Readiness Assessments (FRA) and collaborate with hospital staff to align patient care and family discussions.
Provides hospital support through ongoing communication, rounding, and educational programs to optimize the donation process. Ensures regular communication with hospital staff to facilitate the donation process and address concerns effectively.

REQUIREMENTS

• 2 years’ experience in a healthcare setting, preferably in patient care, organ donation, or family support.
• Experience reviewing medical records, labs, and other medical data.
• Experience providing emotional support in high-pressure or critical situations.
• Working knowledge of established regulatory standards.
• Proven ability to collaborate with healthcare teams and facilitate sensitive discussions with families.
• Excellent human relations and oral/written communication skills

Preferred Educational backgrounds:

• Health Sciences (Nursing, Respiratory Therapy, or similar healthcare-related fields)
• Social Work (BSW, MSW)
• Chaplaincy or Counseling (with a focus on family support and crisis intervention)
• Child Life Specialist (Certification or degree in Child Life or related field)
• Hospice Care or Palliative Care (Certifications or relevant healthcare training)
• Hospital Patient Advocacy (Training or certification in patient advocacy)
• Home Health Aide (Certification or degree in home health or patient care)
• Healthcare Customer Service (Training in healthcare communication or patient relations)
• Patient Care Coordination (Education in healthcare administration or clinical coordination)

Please refer the Job description for details