Position: Organisation Change Agent
Datacom Location: Auckland
Security Requirements: NZ Citizens and Residents only.
Full Time, Permanent Position.
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.
About the Role (Your Why)
As Organisation Change Agent, you will assist with the planning, design, implementation, and monitoring of change management and / or organisational development activities. You will help to educate, prepare, and support the business and people through this period of change.
Our offices are based in Auckland, Wellington and Christchurch. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!
What You’ll Do

The Organisation Change Agent is responsible for (but not limited to):

• Working to deliver effective adoption, higher ultimate utilisation of and proficiency with the changes
• Prepare change impact assessments to determine the degree of impact that proposed change will have on the organisation
• Identify and segment key impacted business units and stakeholders for targeted impact assessment and readiness assessments
• Assist in developing, organising, and implementing change management plans around communications, training, implementation, and embedding
• Collaborate with product owners, project managers, stakeholder groups and peers to plan project and change milestones
• Engage key stakeholders throughout project, managing change resistance
• Assist in the design and implement tools or training, uplifting change management capabilities
• Ensuring change management initiatives are in line with cost, service structures, productivity measures and delivery methods to achieve planned targets.
• Prepare and maintain any Change Management templates/ documents or tools

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What You’ll Bring

• Demonstrated experience in project planning and administration within technology-driven change initiatives
• Understanding of change related Information Technology projects, change management principles, methodologies, and tools
• A solid understanding of how people go through change and the change process
• Demonstrated experience developing change management artefacts including change impact assessments, change management strategies, stakeholder analysis, communication plans, training plans and sponsor roadmaps
• Exceptional stakeholder engagement skills and outstanding written, verbal and presentation communication skills
• Experience supporting senior executives and taking staff on the change journey
• Problem solving and root cause identification skills
• Proven ability to manage competing priorities and operate in ambiguous and often rapidly changing environments
• A qualification in Change Management e,g, Prosci

Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported

• Working to deliver effective adoption, higher ultimate utilisation of and proficiency with the changes
• Prepare change impact assessments to determine the degree of impact that proposed change will have on the organisation
• Identify and segment key impacted business units and stakeholders for targeted impact assessment and readiness assessments
• Assist in developing, organising, and implementing change management plans around communications, training, implementation, and embedding
• Collaborate with product owners, project managers, stakeholder groups and peers to plan project and change milestones
• Engage key stakeholders throughout project, managing change resistance
• Assist in the design and implement tools or training, uplifting change management capabilities
• Ensuring change management initiatives are in line with cost, service structures, productivity measures and delivery methods to achieve planned targets.
• Prepare and maintain any Change Management templates/ documents or tool