THE WELCOME EXPERIENCE

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

YOUR ROLE

Design and deliver quality training and development programs, services and solutions across the state; identify training and development needs; contribute to the formulation of programs, plans & services to ensure managers and staff have the skills, tools and capabilities to perform their roles safely, professionally and with cultural competence in a child related context.

WHAT YOU’LL DO

• Work with managers, teams and individuals to identify gaps and learning / development needs and recognise opportunities for interventions to improve capability and performance of individuals and teams.
• Design / develop learning and development programs, services and solutions working collaboratively with subject matter experts and managers.
• Review and Evaluate training and development programs, events and services and implement continuous improvement strategies to ensure key Departmental objectives are delivered and / or to provide a sustainable and capable workforce and a high-performance culture.
• Carry out the role of Program Owner where assigned ensuring that all aspects relating to the design, scheduling, delivery, conduct and recording of the program regardless of venue is managed successfully within required standards, goals and timeframes and ensure work always meets the required standard and is delivered appropriately on time and in budget.
• Contribute to the design, development, implementation and evaluation of capability development strategies and work with others to deliver / demonstrate measurable improvements in workplace performance.
• Provide advice and solutions to management as they seek to identify skill / performance gaps and seek to ensure that the required capabilities and ongoing development needs of their staff are available and delivered in a quality, cost effective manner.
• Evaluate and report on the outcomes of events / programs / services and benchmark against other relevant comparisons to ensure we have current, evidence based and appropriate offerings, including resubmitting programs for mandated review following accreditation according to the review schedule.
• Prepare correspondence, briefings, reports and analysis on programs, research findings, emerging issues, risks and potential improvement opportunities / solutions.

THANK YOU FOR YOUR INTEREST IN THIS ROLE. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION.

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Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 201

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the focus capabilities and requirements of the role:

• Discuss a time where you built collaborative relationships with your stakeholders to deliver a key project/outcome. What skills and tools have you used?
• Describe a time when you’ve had to introduce a new skill building initiative into an organisation. How did you optimise the uptake of the initiative and how did you measure your success