Organisational Change Manager at Rabobank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Change Management, CRM Implementation, Stakeholder Engagement, Change Strategy, Business Readiness, Agile Change Delivery, Training, Performance Support, Change Impact Assessment, Communication, Cultural Change, Business Change Activities, Metrics Tracking, Feedback Loops, Client Driven, Responsible

Industry

Banking

Description

Job Title Organisational Change Manager Job Description About the role: Rabobank is looking for an experienced Organisational Change Manager to join our dynamic team in Sydney. This is a fixed-term opportunity through to December 2026, where you will have real influence in transforming the way we serve our clients on a highly visible CRM (MS Dynamics) & Deposits Modernisation program. You will draw on your previous experience managing CRM projects to deliver on key change management objectives Top Role Accountabilities: Working closely with initiative owners, other Organisational Change Manager team members & business SMEs responsibilities include, but may not be limited to: Project Change Management Contributing to the design, development, delivery & implementation of initiative change strategy & plans The development of communications, stakeholder engagement activities, change impact assessment, training, performance support, change readiness assessment & implementation activities Partnering with other change managers, learning & communications specialists working across projects to ensure consistency & coordination of change efforts & development of change management skills Stakeholder Engagement & Management Partner with internal stakeholders to support them with overall initiative business change activities Identify business change agents & establish stakeholder forums to support the alignment & integration of business strategy with project delivery teams to deliver desired business outcomes. This includes establishing feedback loops to continuously improve project delivery outcomes Manage key business relationships to ensure effective project delivery & change adoption Embrace opportunities to invest time with deposits / marketing teams to experience CRM usage first hand & identify pains & gains to contribute to development roadmaps Business Readiness & Sustainability Work with business stakeholders to assess change readiness & steps required to deliver the change Track metrics to measure success post implementation & adoption Support the transition of all initiatives to business-as-usual activities To Be Successful you will have: 5+ years’ experience driving change initiatives end-to-end Proven CRM & Financial Services knowledge including CRM implementation experience Track record of designing & delivering business & customer experience change solutions Skilled in stakeholder engagement, change strategy, planning, & readiness activities Experience delivering behavioural & cultural change across all levels Agile change delivery expertise Willingness & learning agility to become a competent CRM user through both training & self-directed learning to accelerate relevance & success of change plans, training & communications Our Values Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, “Client Driven”, “Responsible”, “Professional” & “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds. Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you. Rabobank is a cooperative bank with a mission. Together with our stakeholders, we have been dedicated to creating a future-proof society and tackling major societal challenges for 125 years. In the Netherlands, we serve retail and corporate customers; globally we focus on the Food & Agriculture sector. Our starting point is: together we can achieve more than we could alone. For big or small challenges, in every area people join forces in search of solutions. Rabobank has been doing this for 125 years. And we will continue to grow a better world together.

Responsibilities

The Organisational Change Manager will contribute to the design, development, delivery, and implementation of change strategies and plans for a CRM and Deposits Modernisation program. Responsibilities include stakeholder engagement, managing business relationships, and ensuring effective project delivery and change adoption.