ORGANISATIONAL DEVELOPMENT & LEARNING MANAGER (TRANSFORMATION)

Do you have contemporary knowledge of organisational / leadership development and change theories and how to apply these in practice?
Do you have Extensive knowledge of OD practices, digital tools and methodologies and proven track record of applied practice and skills towards high value organisational level outcomes.
Would you describe yourself as an excellent communicator with experience of presenting to a variety of audiences?

WHO WE ARE

As NHS Scotland’s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services
Where We Are:
We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

THE ROLE…..

The role of the OD&L Manager (Transformation) is to provide specialist Organisational Development support, expertise and internal consultancy services to management, projects, programmes, teams and employees throughout the organisation.
Supporting the Head of Organisational Development, Leadership & Learning the post holder will play a key role in delivering the organisations key objectives and priorities set out in the NHS 24 Workforce Strategy and Plan. These include, building a sustainable workforce, promoting an inclusive culture, enhancing learning and development, delivering effective leadership and management programmes, and collaborating with partners to support effective service delivery and implementation of transformational change.

KEY RESPONSIBILITIES:

• Assist with the development and promotion within NHS 24 of our organisational values, lifelong learning and continuous professional development enabling staff and their managers to provide the best service possible in line with the Workforce Strategy.
• Assist with the delivery of the Organisational Development, Leadership & Learning strategy and plan to embed the necessary qualities and competencies throughout the organisation, enhancing internal capacity and facilitating transformational change in support of the organisations strategic aims and corporate objectives.
• Design, develop and implement departmental policies, taking account of organisational priorities, stakeholder engagement and legislative compliance.
• Provide an internal consultancy service, analyse needs, provide highly specialist advice, facilitation and support to leaders, teams and employees during times of change or service development.
• Provide appropriate facilitation and high-level specialist professional advice for the effective management of change, service modernisation, including organisational readiness for the development of new roles, responsibilities and development solutions to support the new ways of working, developing and promoting a constructive organisational culture.
• Identify leadership and management development needs at individual, group and organisational level, design, deliver or source appropriate interventions and evaluate their effectiveness.
• Work as part of the NHS 24 OD, Leadership & Learning team to ensure linkage to and influence the development of NHS Scotland Leadership programmes.
• Design and deliver specific interventions to facilitate multi agency working, collaborative relationships and Better Workplace culture.
• The post holder will be responsible for the management of staff. The post holder has overall responsibility for the recruitment, training, objective setting and disciplinary procedures for their Team and will manage all staff appraisals, personal development plans, attendance management and return to work interviews for all direct reports.