COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Word
• MS Excel
• MS PowerPoint
• MS Office
• Salesforce

AREA OF WORK EXPERIENCE

• Project coordination
• Research and development

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Work under pressure
• Tight deadlines
• Attention to detail

• Analyze and provide advice on the managerial methods and organization of an establishment
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems and procedures
• Plan the re-organization of operations
• Provide customer service
• Oversee development of communication strategies
• Manage knowledge
• Direct and advise staff in the development and implementation of service quality assessment strategies