JOB DESCRIPTION

Come join us in a key role driving organizational change management best practices into how we implement technology programs across the Platform and Data’s (PND) portfolio of programs, projects, and key initiatives within the Technology organization at Nordstrom! We are renovating the way we tackle critical technology initiatives and how we continuously deliver value to the business.
The OCM Lead will work closely with the PND Program Management Director, Program Managers, and cross-functional teams to ensure that program execution incorporates organizational change frameworks and best practices – ensuring programs are well-planned (to consider internal customer impact), communicated, and executed to maximize employee adoption and minimize resistance. The role will focus on preparing Program Managers to deliver program-related change, fostering stakeholder buy-in via scalable mechanisms that are tracked/measured, and ensuring smooth transitions during the implementation of new systems, processes, and technologies.

Please refer the Job description for details