Orthodontic Treatment Coordinator at Hero Practice Services

Huntington Park, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

28.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Patient Conversion, Insurance Verification, Financial Discussions, Multi-tasking, Interpersonal Skills, Dolphin Database, eCW, Google Docs, Microsoft Office, Microsoft Word, Microsoft Excel, Bilingual

Industry

Hospitals and Health Care

Description

Company Overview Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork. Working at Hero or one of its affiliated practices is both a career and a calling. Join us – be a Hero! Outcome of the Role We are currently seeking a Orthodontics Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position will report to the Operations Manager. This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice. Pay range: $21-$28/hr Job Responsibilities * Facilitate financial discussions with delinquent accounts * Achieve patient conversion results * Assist with phone calls and patient check-out * Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification * Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc. * Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children Job Qualifications * Previous sales experience desired * Previous experience in a dental practice a plus * Ability to multi-task and complete tasks correctly and on time * Knowledge of various insurance plans, manuals, exclusions, and limitations  * Strong interpersonal skills and a friendly demeanor * Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel * Bilingual a plus In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Responsibilities

Establish relationships with parents and patients to communicate recommended orthodontic treatment plans and manage financial discussions. Ensure smooth office operations, including scheduling, patient flow, and maintaining a clean practice environment.