SUMMARY

We are seeking a dedicated Treatment Coordinator (3-5 d/wk) to join our experienced team in Kelowna. In this role, you will play a crucial part in patient education and enhancing patient experiences, aligning with our commitment to excellence in orthodontic care.

QUALIFICATIONS

• Proven experience in a dental office setting is required.
• Strong knowledge of dental terminology relevant to orthodontics is an asset.
• Familiarity with electronic medical records systems.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Ability to work collaboratively in a team-oriented environment.

• Coordinate patient treatment plans and ensure effective communication between patients and the orthodontic team.
• Manage patient records and maintain accurate electronic medical records.
• Assist patients with scheduling appointments and follow-up visits.
• Educate patients on treatment options and financial arrangements.
• Collaborate with dental professionals to streamline office operations.
• Provide exceptional customer service to enhance patient satisfaction.
• Support the orthodontic team in daily administrative tasks.