Responsibility for co-ordination of patient’s elective admission
Responsibility for daily liaison with consultants and surgeons across sites to ensure elective inpatient theatre sessions are consistently booked with maximum utilisation, taking into consideration both clinical urgency and time on the waiting list.
Be responsible for monitoring / auditing trust data received from the Performance / Information department and managing waiting lists to ensure no patients breach the national access, booking and choice targets, working in line with the Trusts’ Patient Access Policy. To ensure synchrony between outpatient waiting list and inpatient
waiting list to enable tracking of patient pathway target times for the national 18 week pathway. This will require extensive joint working with colleagues across LNWUH NHS Trust.
Responsible for booking pre-assessment and associated appointments in a timely manner and adjust lists as required if any patients fail pre-assessment or swabs.
Responsibility for ensuring special/individual equipment for theatres is ordered in a timely fashion to ensure no patient cancellations are received due to lack of equipment. Ensure correct transport is booked for appropriate patients.
Liaise closely with Bed Management Teams, Wards, Pre-operative Assessment nurses, senior management and clinicians, PAS team and Theatre Co-ordinators and management
To liaise with Theatres to be aware of any patients cancelled on the day or who do not attend and to take the appropriate action to rebook or discharge.
To working closely with the PPWT team to ensure that funding for specified theatre procedures is appropriately sought in accordance with guidelines.
Effectively use digital platforms to streamline pre-assessment and scheduling pathways
The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on Cerner (or any other Trust systems) and reviewed/signed off by the relevant surgical teams/General Management.
Contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.
Create a waiting list entry for patients requiring admission.
To ensure correct OPC code is used for waiting list entries.
Schedule patient appointments ensuring patients are fully booked on Cerner and ensure a confirmation letter is sent or that patients are telephoned if booking at short-notice.
Responsible for booking patients in chronological order or in order of clinical urgency.
Lead responsibility for booking procedures ensuring that theatre capacity is proactively and efficiently utilised.
Book new appointments for Pre-operative assessment (POA) at least six weeks before surgery, ensuring that capacity is proactively and efficiently used and patients booked in advance of surgery.
Book MRSA swab appointments
Ensure that any instructions that have been communicated from the pre-operative assessment are actioned.
Re-book patients in line with the 28 day cancellation breach date guidelines if cancelled on the day by hospital.
Ensure impact of the scheduling utilisation and case mix is understood and integrated into the capacity planning process.
To keep up to date account of consultant and team leave and positively confirm list status six weeks in advance.
Proactively manage the elective patient pathways to avoid breach targets and take steps to resolve any issues e.g. 28 day cancelled operations.
Fully understand 18 weeks referral to treatment (RTT) rules and use them to manage all elective patient journeys.
Lead responsibility to identify and report any issues to the relevant manager which compromise delivery of the 18.week RTT pathway, e.g. lack of capacity either for surgery or POA.
To understand cancer and diagnostics targets and how it relates to scheduling of
patients.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

WE RUN MAJOR ACUTE SERVICES AT:

Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Develop key relationships with staff both within the local teams but also in the wider organisation to ensure the patient pathway is as swift and effective as possible in relation to the clinical needs, while delivering an exceptional patient experience.
Liaise with internal and external colleagues to share patient pathway information and diagnostic information, and expedite patient journeys where needed.
To deal with telephone enquires in an empathetic and productive manner, taking appropriate action to ensure high patient satisfaction.
Support the investigation of patient DNAs and deferrals, communicating the results to the Consultants and service as appropriate and updating waiting lists accordingly.
To communicate details of any cancellations the Clinician and relevant service ensuring that all information is available.
Ensure trust systems are updated with patient pathway status information and that data quality is maintained.
Use Trust IT systems and databases to ensure relevant and appropriate patient information is entered and captured. Input data onto Cerner in accordance with departmental policy and procedure.
Service Delivery and Reporting
Support the identification and reporting of any issues to the Team Leader which compromise delivery of the 18 week RTT pathway, e.g. lack of capacity for surgery
Ensure that Trust agreed standard of service are delivered to patients requiring elective admission to the speciality.
Provide support during absence of other staff within the team.
Work to strict timescales and be able to prioritise workload to best effect.
To be aware of the importance of confidentiality and issues relating to the Data Protection Act.
Working closely with the PPWT team to ensure that funding for specified theatre procedures is appropriately sought in accordance with guidelines.
Any other duties commensurate with grade.
Please see attached job description and person specification for full role duties and responsibilitie

Please refer the Job description for details