The OSP Delivery Coordinator will be a vital part of our team, supporting the Outside Plant Directors and Program Management teams in delivering seamless project execution. In this role, you’ll handle key tasks like material ordering, cabinet activation, permitting, and coordinating third-party requests. We’re looking for someone with a mix of technical know-how, strong communication, and leadership skills, along with a solid understanding of project coordination, engineering and construction processes, and customer service. If you’re detail-oriented, proactive, and ready to contribute to a dynamic team, we’d love to hear from you!

COMPANY SUMMARY

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.
We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Minimum of 5+ years of experience pertaining to the telecommunications industry desired.
• Project management experience required.
• Ability to plan, develop, and coordinate multiple projects. Capable of working independently in a fast-paced environment. Demonstrates honesty, integrity, and courtesy in all interactions. Strong work ethic with a focus on meeting customer needs and responding promptly.
• Exceptional verbal and written communication skills.
• Demonstrated experience listening, selling, and adjusting sales approach real-time.
• Experience using MS Office, particularly Excel.
• Working knowledge of Customer Relationship Management (CRM) tools.

OTHER EXPERIENCE & REQUIREMENTS

• 2-3 years’ sales experience preferred.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Proactive, independent, and ability to take initiative to keep on-task and on-target.

PHYSICAL REQUIREMENTS

• Frequently operates computer, keyboard, and related peripherals.
• Frequent travel to construction sites – standing, walking, & safely navigating in all weather.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.

• Support OSP Directors with notarization needs
• Record executed Easement with local municipalities and deliver payment
• Create Job Templates and request Project Numbers from Finance
• Create Transfer Orders in NetSuite
• Monitor, update, and close Transfer Orders; ensure need-by dates remain current
• Monitor materials needed for OSP jobs; to include reviewing Move Orders and Purchase Orders, requesting expedites, & identifying project-impacting delays
• Coordinate setting up of monthly recurring utility payments with A/P
• Process address validation requests from Sales & Care
• Create and maintain ICMS SAM records, including back office activities
• Support OSP Directors with cross-functional permitting needs, such as monthly Make-Ready update meetings
• Performs other duties as assigned.