Are you passionate about wellness and helping others? OsteoStrong, the ultimate biohack for skeletal strength and overall health, is seeking a Wellness Coach. This role is perfect for those with life experience, a passion for health, empathy, and a desire to inspire others.
OsteoStrong is a unique wellness center dedicated to improving bone density, strength, balance, and overall health through a science-based approach. Our mission is to help clients of all ages achieve their physical wellness goals in a supportive and motivating environment.

QUALIFICATIONS:

• A genuine passion for health, wellness, and helping others succeed
• Strong communication and interpersonal skills
• Organized, proactive, and goal-oriented
• Ability to manage time and multitask effectively in a fast-paced environment
• Comfortable using technology and software for scheduling and reporting
• Experience in wellness, fitness, physiotherapy, chiropractic, or customer service is an asset
• Excellent communication and motivational skills.
• Passion for health and wellness and a desire to help others achieve their goals.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent; additional education in health, fitness, or a related field is a plus.
• CPR and First Aid certification is a plus.
• Familiarity with OsteoStrong technology and methods is a plus, but not required (training will be provided).
• Knowledge of bone density and implications for the human body.
• Join our team and make a positive impact on the lives of athletes and individuals looking to enhance their skills or have a better quality of life.

WHAT YOU’LL DO:

• Guide members through our unique, science-backed system to strengthen bones and improve overall well-being.
• Educate members on the benefits of OsteoStrong and assist them in tracking progress.
• Provide exceptional customer service, fostering a welcoming and supportive environment.
• Collaborate with the team to enhance member satisfaction and retention.
• Track and collaborate on member progress based on our systems and provide techniques to improve skeletal health
  This role is perfect for someone who enjoys working and connecting with people, has a background and/or interest in health and wellness, and is committed to helping others improve their quality of life. The Coach needs to have the ability to sell memberships.

KEY RESPONSIBILITIES:

• Deliver Engaging Sessions: Guide members through safe, effective, and empowering weekly sessions using OsteoStrong’s specialized equipment and protocols.
• New Member Onboarding: Create a welcoming experience for new members by providing education, performing initial assessments, and setting clear expectations for their journey.
• Track Baseline & Progress Markers: Collect and record baseline health markers and session data to monitor individual progress and support member success.
• Member Retention & Support: Foster ongoing relationships with members through consistent follow-ups, coaching, and recognition of milestones to ensure continued engagement.
• Schedule Management: Conduct setter calls to book member sessions, follow up on missed appointments, and ensure recurring visits are optimized for best outcomes.
• Referral & Flight Risk Outreach: Proactively reach out to members identified as “flight risks” and encourage referrals to build a strong, motivated community.
• Promotions & Campaign Execution: Educate members about monthly promotions and encourage participation in center-wide initiatives and health campaigns.
• Member Success Monitoring: Actively contribute to members’ progress by identifying challenges early, celebrating wins, and offering tailored support.
• Team Communication & Coordination: Participate in management and team calls to stay aligned on goals, operations, and member updates.
• End-of-Day (EOD) Tasks: Complete daily responsibilities such as equipment sanitization, session documentation, and communication logs to maintain smooth operations and cleanliness.
• Administrative & Team Collaboration: Maintain accurate records of member progress and provide reports as needed. Work closely with the rest of the team to enhance the overall member experience and contribute to business growth.