OT Service Manager at SAFC INC

Kaohsiung, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT/OT Service Management, ServiceNow, Data Privacy, Data Retention, Cybersecurity, Disaster Recovery, ITIL 3, ITIL 4, Portfolio Management, Architecture, CMDB, Stakeholder Management, IT/OT Integration, Training Strategy Design, Audits, External Partnership Management

Industry

Chemical Manufacturing

Description

與我們攜手施展你的超能力！準備好接受挑戰，探索更多可能性嗎? 我們跟你一樣希望精益求精，持續突破! 我們全球的夥伴熱衷於科技創新，透過我們醫藥保健、生命科學和電子科技業務的解決方案豐富人們的生活。讓我們一起環抱著熱情和夢想關懷我們的員工、客戶、病患和這個世界。這就是我們不斷尋找具備好奇心的新血加入的原因，與我們一起大膽想像各種可能。我們在電子科技領域裡所做的一切，都是為了能成為眾多企業身後推動數位化生活的推手。我們致力於成為值得信賴的供應商，為電子、汽車和化妝品行業提供高科技材料、服務和特種化學品。我們培養了一個全球協作的組織，每位員工都擁有取勝的熱情、秉持客戶至上的態度、充滿好奇心且行事果決。我們齊心努力突破科學的極限，為客戶創造更多的可能性。 Your Role An exciting new opportunity has arisen to join the IT/OT team as a sector IT/OT Service Manager. In collaboration with site IT/OT teams and peers from other sectors, you will oversee all Electronics IT/OT applications, ensuring compliance with internal processes such as Data Privacy, Data Retention, Cybersecurity, and Disaster Recovery. You will own the IT/OT Service Management with sites, linking stakeholder voices to global projects aimed at enhancing IT/OT service delivery and maximizing value through integration with the IT service management framework (ServiceNow). Your interactions will extend to other core IT/OT pillars, including Portfolio Management, Architecture, and Cybersecurity, as well as corporate IT infrastructure and application teams. You will play a crucial role in the development and implementation of an IT service management framework tailored to IT/OT needs, aligned with business priorities, budget, and risk. Additionally, you will drive IT/OT inventory and CMDB programs while designing a cross-sector training strategy for IT/OT on IT Service Management and ServiceNow. Participation in cross-sector IT/OT service management Center of Excellence & Audits will be key to your success. You will also be responsible for stakeholder management, ensuring transparency in IT/OT service decisions and managing external partnerships with key IT/OT service providers. This role reports to the Head of IT/OT Enablement. Who You Are Graduate degree in IT/computer science, engineering, business/economics, or a related field. Several years (ideally 5+) of experience in IT/OT. Proficient in implementing IT Service Management practices leveraging the ServiceNow platform. Knowledge of leading IT Service Management frameworks such as ITIL 3 or 4. Domain knowledge in manufacturing processes, machinery, and control systems. Expertise in integrating IT/OT systems into IT infrastructure. Strong communication skills to collaborate with cross-functional teams and stakeholders. Multicultural experience, fluent in English. 我們來自不同背景、視角與生活經歷，因對世界的好奇心而聚集在一起。我們深信，多元能夠催生卓越與創新，並持續強化我們在科學與技術領域的領導地位。我們致力於為每一個人創造機會，讓大家能依自己的節奏發展與成長。加入我們，一同打造一個充滿包容與歸屬感的文化，影響數百萬人的生活，攜手推動人類的進步！立即申請，成為這個致力於激發探索精神、提升人類未來的團隊一員！

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Responsibilities

The role involves overseeing all Electronics IT/OT applications, ensuring compliance with internal processes like Data Privacy and Cybersecurity, and owning the IT/OT Service Management with sites. This includes linking stakeholder needs to global enhancement projects and integrating services with the ServiceNow framework.