Optimise net working capital by providing leadership around cash collection, setting achievable targets and engaging with stakeholders to resolve customer driven queries or payment delays.
Manage the day-to-day operations of the O2C function. Ensure that policies, procedures, and controls are implemented and followed.
Responsible and accountable in ensuring all O2C functional tasks are accurately completed to deadlines
Manage, review, establish, approve and maintain credit limits on all new and current customer accounts
Ensure customer master data information is accurately recorded and any changes are actioned
Actively monitor and work with internal and external departments to resolve all outstanding O2C queries
Manage the monitoring, tracking and enforcing department policies, procedure and target while identifying inefficiencies and propose, develop and document new concepts and procedures
Ownership of Finance O2C function related SOX controls ensuring they are complete, reviewed and signed off in a timely manner. Ensure SOX CAPD’s (Control Activity Process Datasheets) are accurate
Manage the accounts Receivable O2C month end closer process including the preparation of all Accounts Receivable reporting
Accountable and responsible for billing process including all customer and intercompany invoices. Maintain regular engagement with EDI service providers to ensure prompt resolution of any failures / changes in system.
Build, lead, and motivate a high-performance O2C team to deliver an outstanding and efficient operating framework that supports all our selling channels, products, and businesses actives across the Group
Proactively review all Accounts Receivable tasks and identify opportunities for process improvement and demonstrate leadership within the O2C function and wider organization whilst embracing a culture of continuous improvement
Own and manage internal and external audit requests the Accounts Receivable function
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