OTC-Team Lead - Order & Billing at NECSWS

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collections, Credit Management, Sales Order Processing, Invoice Creation, Debt Collection, Accounts Receivable Ledger Management, Financial Accounting, Reporting, Advanced Excel, SAP ERP, Accounting Software Proficiency, Order Management, Billing, Logistics, Inventory Management, Data Interpretation

Industry

IT Services and IT Consulting

Description

Company Description NEC Software Solutions (India) On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation. We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies. For more information, visit at www.necsws.com/india. About NEC Corporation NEC Corporation is a Japanese multinational information technology and electronics company, headquartered in Tokyo, Japan. It is recognised as a ‘Top 50 Innovative Company’ globally and the NEC Group globally provides “Solutions for Society” that promote the safety, security, fairness and equality of society. Their main goal is to help create a safer society with their innovations in technologies. NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of “Orchestrating a brighter world.” NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential. For more information, visit NEC at https://www.nec.com. Job Description Role Summary: The individual will carry out recording of collections and credit management transactions and will serve as a primary point of contact. He/She should have end-to-end OTC knowledge including sales order, collection and billing Point of contact for resolving customer or stakeholders’ queries. Work Experience Essential: Strong knowledge of OTC operations Working knowledge of SAP Finance module Experience in shared services/customer facing environment Understanding of standard operating procedures Knowledge of system, applications, operating tools, metrics and excel Good communication skills (verbal & written) and presentation skills. Flexibility to work within a high growth, rapidly changing environment Ability to self-motivate and initiate change Ability to work with colleagues at all levels Accounts Receivable Responsibilities Supports Corporate Order Management, Billing, Material Planning and Procurement on a variety of tasks as required. Proven experience in order management, logistics, or a similar role Strong understanding of supply chain processes and inventory management Ability to work under pressure and meet deadlines Flexibility to adapt to changing business needs and priorities Strong analytical skills for data interpretation and reporting Process and manage customer orders from receipt to fulfillment and Verify order information for accuracy and completeness Supervise the timely generation of invoices, ensuring alignment with contracts, order details, tax rules, and financial compliance. Ensure accurate entry, review, and validation of sales orders, including pricing, quantity, terms, and delivery requirements. Resolve order discrepancies, billing errors, credit blocks, pricing disputes, and system‑related issues across internal teams. Work closely with Sales, Finance, Logistics, Customer Service, Credit Management, and IT to resolve issues and improve process flow. Prepare audit samples, provide supporting documentation, ensure system data integrity, and maintain high operational transparency. Plans schedules and monitors the movement of material to and through the distribution cycle to determine inventory requirements. Continuously evaluate and improve order management processes to enhance efficiency Provide support in the preparation of invoices and billing statements Works with the product management group to identify new product processing and ordering procedures for drop-ship programs. Evaluates operating procedures and makes changes to improve accuracy, efficiency or reduce waste and expense. Partners with other departments to ensure operational excellence. Supports multiple areas within order management, (order entry, contract creation, department audits, billing and invoicing), materials planning (inventory analysis, MRP, production orders, purchase requisitions,) and Procurement (miscellaneous clerical activities, reporting and documentation) Key Skills Collections and Cash Application Sales order processing and Invoice Creation Debt Collection and Credit Management Accounts Receivable Ledger Management Financial Accounting and Reporting Advanced Excel and Spreadsheet Skills SAP ERP and Accounting Software Proficiency Team Player Qualifications Education: Postgraduate (B. Com/Honors) or bachelor’s degree in business administration, Supply Chain Management, or a related field Experience (years): Graduate with 8 to 10 years of experience Relevant Experience: OTC or Accounts Receivables Location: Mumbai (Arioli) and Bangalore Working Hours: 8.5 hours/day (Singapore Shift) Role Requirements: This position currently requires Work from Home during Singapore Shift as per project needs. The candidate must be flexible to travel based on business requirements during this period. There may be a prepone in shift timing, which will be reviewed post-transition. Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.

Responsibilities

The individual will be responsible for recording collections and credit management transactions, serving as the primary point of contact for resolving customer or stakeholder queries, and possessing end-to-end OTC knowledge including sales order, collection, and billing.