Our Place Associate Director at LifeLong Medical Care

Oakland, California, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

132000.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Leadership, Staff Supervision, Budget Management, Community Engagement, Trauma-Informed Care, Harm Reduction, Behavioral Health, Recovery Support, Policy Development, Quality Improvement, Client-Centered Services, Training and Development, Compliance Management, Psychosocial Assessments, Therapy Provision, Multidisciplinary Team Management

Industry

Hospitals and Health Care

Description

Overview The Our Place Associate Director is a key leadership position responsible for directing the day-to-day operations of Our Place, a multi-service center in West Oakland serving people experiencing homelessness, including co-occurring disorders, within a safe, community focused setting. The site provides integrated services, Monday – Friday, including case management, recovery support, group and individual therapy, medical care, acupuncture, hygiene services, and hot meals. The Associate Director provides strategic and operational leadership to ensure high-quality, trauma-informed, and client-centered services, including individual and group therapy. This role supervises diverse staff, many with lived experience, ensures compliance with program and contract requirements, manages multiple funding sources (including federal, state, and private grants and insurance billing) and fosters strong community partnerships. The Associate Director works collaboratively across LifeLong Medical Care’s Homeless Services Department, as well as with LifeLong Medical Care’s Behavioral Health Department, to ensure consistency of practice, sustainability of services, a nurturing and supportive work and client environment, and positive client outcomes. About us: As a Federally Qualified Health Center in Northern California with over 45 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio-economically underserved regions. We provide medical, dental, behavioral health, and school-based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from hospital to offering free testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve. Benefits: We offer a competitive annual salary of $105,000-$132,000 for LCSW/LMFT/LPCC, depending on years since licensed, and excellent benefits: medical, dental, vision, Flexible Spending Accounts, dependent and domestic partner coverage, 403(b) retirement savings plan, and loan repayment programs. LifeLong is a qualified site for federal and state loan repayment programs (HPSA score is 16). Acceptance rates may vary year to year based on funding levels and the number of applicants. Responsibilities Essential Duties and Responsibilities Program Leadership & Oversight Direct the daily operations of Our Place to ensure safe, welcoming, and effective service delivery recognizing the importance a sense of community and belonging plays for both clients and staff Lead recruitment, onboarding, training, and professional development efforts for Our Place staff. Develop, implement, and evaluate policies, procedures, and workflows to support efficient, high-quality operations. Ensure services are aligned with best practices in homeless services, harm reduction, behavioral health, and recovery support. Lead site-based strategic planning efforts and contribute to the broader Homeless Services Department’s goals. Service Provision Provides comprehensive psychosocial assessments, mental health diagnoses, treatment plans and implements short and longer-term counseling using appropriate modalities for patients with issues such as depression, anxiety, trauma, grief/loss, addiction, domestic violence, behavioral health problems, and psychosocial stressors. Provide individual and group therapy to a small number of clients Staff Leadership & Development Provide regular direct administrative supervision to program/operations managers, clinical supervisors, and front-line staff. Support staff development through training, coaching, mentoring, and performance evaluations. Foster a culture of accountability, equity, collaboration, and professional growth. Ensure adequate staffing levels and support staff wellness in a high-volume, high-need environment. Fiscal & Contract Management Oversee site budgets and staff productivity to ensure effective stewardship of financial resources. Support management of federal, state, county, and private contracts, ensuring timely reporting, invoicing, grant activities/deliverables, and compliance with regulations, in coordination with LMC Grants staff. Track and monitor program performance metrics to meet funder and organizational requirements in collaboration with the Homeless Services Quality Director. Community & Stakeholder Engagement Cultivate and maintain strong relationships with community partners, funders, government agencies, and referral sources. Represent Our Place and LifeLong Medical Care in collaborative meetings, advisory groups, and public forums. Advocate for the needs of people experiencing homelessness and contribute to system-level improvement efforts. Quality Improvement & Compliance Ensure compliance with federal, state, and local laws, as well as internal policies and procedures. Implement quality improvement initiatives that advance equity, client outcomes, and staff satisfaction. Monitor program fidelity, data collection, and documentation standards across all service areas. Qualifications Required Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC). Minimum of 5 years of progressively responsible experience in nonprofit or human -services leadership roles, with at least 1 year in program or operations management. Experience working with people experiencing homelessness, behavioral health challenges, and substance use disorders. Demonstrated experience managing budgets, contracts, and compliance with complex funding sources (federal, state, county, and private). Strong staff supervision skills with experience managing multidisciplinary teams, including people with lived experience. Commitment to trauma-informed, harm reduction, and equity-focused practices. Preferred Experience leading services in a high-volume drop-in center, homeless shelter, or recovery program. Knowledge of Alameda County’s homeless and behavioral health service systems.

Responsibilities

The Associate Director directs the daily operations of Our Place, ensuring safe and effective service delivery while fostering a sense of community. They provide strategic leadership, oversee staff development, and manage compliance with funding sources.