JOB SUMMARY

We are seeking a motivated and enthusiastic Outbound Call Center Representative to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, providing them with information about our products and services, and assisting them in making informed decisions. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to engage effectively with diverse clientele.

QUALIFICATIONS

• Proven experience in a call center or sales environment is preferred.
• Strong data entry skills with attention to detail.
• Excellent communication skills in English.
• Demonstrated ability in customer service, sales, and upselling techniques.
• Strong analytical skills to assess customer needs effectively.
• Availability between Monday to Saturday from 9:00 AM to 9:00 PM EST
• Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about delivering exceptional customer service and have the skills we are looking for, we invite you to apply for this exciting opportunity as an Outbound Call Center Representative!
  Job Types: Full-time, Permanent
  Pay: $17.20 per hour
  Expected hours: 35 – 44 per week

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In perso

• Conduct outbound calls to prospective customers to promote products and services.
• Utilize effective phone etiquette and communication skills to build rapport with customers.
• Perform data entry tasks accurately while maintaining detailed records of customer interactions.
• Analyze customer needs and provide tailored solutions to enhance their experience.
• Upsell additional products or services based on customer inquiries and interests.
• Maintain a high level of customer service throughout all interactions.
• Collaborate with team members to achieve departmental goals and improve processes.
• Stay informed about product updates and industry trends to provide accurate information.