Outbound Call Centre Manager

at  Glacier Media Digital Limited Partnership for Go Sales Licensing US

Are you prepared to make a significant impact within a dynamic organization? Go Sales seeks a driven and ambitious Call Centre Manager to join our team. This role focuses on developing and managing a sales team for our US client, and it offers a growth-oriented opportunity that rewards innovation, leadership, and the pursuit of success. If you aspire to lead, grow, and excel, we want to hear from you!

WHO YOU ARE

We’re looking for someone who:
- Possesses an entrepreneurial spirit and continuously exceeds goals.
- Is open to learning and humble enough to seek guidance.
- Is highly driven and takes proactive steps to achieve objectives.
- Invests time in self-improvement and skill development.
- Exhibits an enthusiastic, professional, and personable demeanor.
- Demonstrates resilience with a “whatever it takes” attitude in all conditions.
- Is ambitious, diligent, and thrives in a collaborative team environment.

REQUIREMENTS

• Proficient in reading, writing, and communicating in English.
• Full-time availability.
• At least 1 year of experience managing outbound sales teams.
• Clean criminal record (background check required).
  Job Types: Full-time, Permanent
  Pay: $55,100.00-$149,106.42 per year

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Dental care
• Vision care

Education:

• Secondary School (preferred)

Experience:

• Outbound sales: 1 year (preferred)
• Sales Leadership: 1 year (preferred)

Work Location: In perso

ABOUT THE ROLE

As a Call Centre Manager, you’ll be responsible for building and running a high-performing outbound sales team to enhance customer engagement for a US client. Your mission is to guide, manage, and expand your team to achieve outstanding results.

YOUR RESPONSIBILITIES

• Cultivate and maintain strong relationships with customers and team members.
• Lead strategic outbound sales initiatives using phone and digital communications.
• Demonstrate expertise in closing sales and effectively managing customer objections.
• Oversee daily operations of an outbound sales team to meet targets.
• Recruit, onboard, and develop high-performing sales representatives.
• Conduct motivating team meetings and provide performance-enhancing feedback.
• Deliver weekly performance analyses and reports to management.
• Engage in continuous personal and professional development.

THIS IS NOT THE ROLE FOR YOU IF:

• You prefer a static 9-to-5 routine with no interest in growth or leadership.
• You shy away from challenges or taking ownership of problems.
• You have a negative outlook and see barriers rather than opportunities.