Outbound Executive - Bangkok at Booking.com

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial awareness, Negotiation, Telephone communication, Promotional skills, Customer support, Data entry, Problem solving, Time management, Computer literacy, Relationship management, Onboarding, Training delivery, Attention to detail, English, Thai

Industry

Software Development

Description

Outbound Executive About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Key Job Responsibilities and Duties: Key Job Responsibilities and Duties: Support New Partnerships (NP); from registration to open bookable. Proactively contact new/potential supply partners to encourage the completion of their registration. Perform all necessary checks to guarantee that relevant supply joins Booking.com, preventing duplicate and fraudulent partners join. Offer support to finish the onboarding process, instruct and educate on tools, provide information & support. Deliver training by phone to new partners on the use of Booking.com's extranet and rates & availability system. Ad hoc activities that may reasonably be required in line with their main duties. Actively participate in various projects & initiatives within the team. Collaborate with the team and Booking.com's teams globally to continue to improve how the operation works, eg. processes and tooling. Outbound activities include calling on specific opportunities e.g. availability and maintaining existing inventory. Communications with Stakeholders Communicates with parties outside the organization, (New potential Partners) Supply Partners Years of relevant Job Knowledge Basic Job Knowledge (1 - 3 years) Qualifications & Skills: Commercial awareness, drive and understanding of key performance drivers for partners on Booking.com. Tourism or hotel background and/or education preferred. Solution-oriented and results-driven Strong work ethic; self-directed and resourceful Proactive, flexible and capable of working independently as well as working in a team Good computer skills and quick learning of new tools and systems. Great telephone communication and promotional skills The role requires basic/ mid-level negotiation (convince others to reach agreement). An eye for accuracy and the ability to be detailed. Language: English and Thai; written and verbal Hybrid work arrangements - 40% in the office a week This role does not support relocation nor work visa sponsorship Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit Inclusion at Booking.com: Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Application Process: Let’s go places together: How we Hire This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Responsibilities

The Outbound Executive is responsible for supporting new partnerships from registration to open bookable status and performing necessary checks to prevent fraud. They also provide training to new partners on extranet systems and maintain inventory through proactive outbound communication.