Posted: 28/05/2025
Closing Date: 30/06/2025
Job Type: Permanent - Part Time
Location: WA Forrestfield
Job Category: Administration and Office

COMPANY DESCRIPTION

Rail to road, dry freight, refrigerated or bulk, SCT Logistics provides Australia’s most efficient and independent freight services. Established in 1974 by Peter Smith, SCT is now a national, multi-modal transport and logistics company. In June 1995 SCT Logistics became the first private rail operator to commence services on the interstate rail network which coincided with the completion of the standardisation of the rail gauge track between the states in Australia.
The SCT Logistics is a rapidly growing company, which prides itself on being a leader in the logistics field. Our objective is to be the leading supply chain partner in the market with a focus on safety, service, quality and sustainability.

JOB DESCRIPTION

Reporting to the Customer Service Manager, this position includes the following responsibilities:

• Capable of planning and executing day to day activities in a safe, professional, efficient and customer focused manner.
• Ensure compliance in regard to company and legislative Occupational Health and Safety, and Chain of Responsibility requirements.
• Plan and coordinate outbound customer pickups.
• Monitoring and enforcing systems use, with compliance and accuracy.
• Ensuring manifest and paperwork compliance in all loads.
• Ensure Effective communications with Customers & senior management at all levels.
• Reporting and notification of discrepancies to on time delivery of goods.
• Provide direction and assistance to Freight & Customer Service teams & promote improvement in customer service.
• Wagon & Container load planning.
• Creation and distribution of Western Australian Outbound Train Plans.
• Creation and distribution of various reports as required by the WA Dry Operations Manager.
• General Customer Service duties.
• Other duties as required.

DESIRED SKILLS AND EXPERIENCE

The successful candidate will be able to demonstrate:

• Excellent organisational and time management skills
• Extensive OHS & COR knowledge and experience
• Good communication and interpersonal skills
• A strong focus on customer service
• Exceptional attention to detail & data entry accuracy
• Clear (written & oral) communication skills
• Strong organisational skills and aility to prioritise work

Essential:

• Experience using Microsoft Excel and Outlook

Desirable:

• Previous experience using SAP
• High level of computer skills
• An understanding of the Transport and Warehouse industry

• Capable of planning and executing day to day activities in a safe, professional, efficient and customer focused manner.
• Ensure compliance in regard to company and legislative Occupational Health and Safety, and Chain of Responsibility requirements.
• Plan and coordinate outbound customer pickups.
• Monitoring and enforcing systems use, with compliance and accuracy.
• Ensuring manifest and paperwork compliance in all loads.
• Ensure Effective communications with Customers & senior management at all levels.
• Reporting and notification of discrepancies to on time delivery of goods.
• Provide direction and assistance to Freight & Customer Service teams & promote improvement in customer service.
• Wagon & Container load planning.
• Creation and distribution of Western Australian Outbound Train Plans.
• Creation and distribution of various reports as required by the WA Dry Operations Manager.
• General Customer Service duties.
• Other duties as required