Based in Sunderland we are looking for an Outbound Advisor to join our team on a full time permanent contract working 38.5 hours per week, the hours of work are Monday to Friday between 9am – 5.30pm.
It will be your job to contact potential new customers for car, van, bike, motor trader, home or other general insurance. You will gain information from the customer and transfer the call to the relevant insurance partner.

KNOWLEDGE, SKILLS AND ABILITIES:

• Previous sales experience and commercial awareness is advantageous.
• Friendly, eager-to-please nature.
• Natural ability to interact with others.
• Tenacious attitude.
• Confidence on the telephone.
• Ability to use the computer quickly and accurately.
• Comfortable working with numbers.

• Know your customer and match the right product to their needs.
• Develop a rapport with the customers, make sure they want to buy from us and stay with us.
• Take accountability for the delivery of your sales and retention targets.
• To work as part of a team and drive excitement with your colleagues to be number one.