Are you excited by growth and opportunity?
Do you like to take initiative, serve, and connect with others? Do you thrive when there are multiple things on the go, and put your ideas into action in a collaborative environment? Join our team!
King’s Services is Manitoba’s leading provider of portable restroom, septic vacuum truck service, temporary fence panels, and waste management plumbing. Based in Headingley MB, we have provided essential service in the waste industry for more than 35 years. Learn more about King’s Services at www.kingsservices.com
The Opportunity:
We are looking for an Outbound Sales Specialist to join our team. This position reports to the Sales Manager, and is part of our Sales Department. This person is responsible for making and receiving dozens of calls and emails per day, generating interest, serving our new and existing customers needs, processing orders, following up on unsold work, closing sales, and selling memberships. This is an inside sales, permanent and full-time position. We have a structured training program that includes step-by-step instructions and review in order to learn our enterprise software. All our Sales staff also get the opportunity to ride along with operators to gain a full understanding of the products and services we offer.
Compensation: From $18 per hour

What you’ll be doing:

• Performing daily new calls and follow up conversations with clients to qualify and move opportunities through to the completion of the sales cycle.
• Seeking out and establishing relationships with multiple departments in our clients’ organizations to identify more opportunities to work together
• Respond and take action to quotes, calls and emails
• Attending networking events/trade shows when necessary and coordinate follow-up
• Filling our 5-day online board with Plumbing, Fencing, and Septic services and follow up
• Forwarding any client issues that arise to the appropriate managers for immediate action and complete appropriate documentation
• Working collaboratively with the entire team to ensure effective communication
• Actively listening to customer concerns, providing guidance on our services to suit their needs
• Accurately booking and entering customer requests and information into our enterprise software
• Providing help to other members of the team when asked and performing other duties as assigned

The skills you bring:

• Minimum of one-year phone customer service experience required, phone sales experience is an asset
• Strong negotiation skills with the internal drive to succeed
• Advanced computer navigation skills, ability to learn new systems
• Ability to work with Team Members to solve problems
• Excellent phone etiquette, verbal, and written communication skills
• Must be able to multitask, prioritize and manage your time
• Ability to operate effectively in a fast paced, growing team environment
• Strong critical thinking, analytical and problem-solving skills
• Attention to detail

Our Sales work environment: Can you see yourself working here?

• We hire people we will enjoy working with because we enjoy our work. We work too closely together to tolerate people with a negative attitude!
• We find our work fun and rewarding
• We are real, genuine people, no fakery. We deal with human waste, it doesn’t get more real than that.
• We enjoy the energy of a sales office (Read: We can be loud!)
• We have many people who rely on our expertise and diligence to get the job done, and we take pride in being there for them
• We talk to each other respectfully and we respect the company structure
• We play well in the sandbox within our department and with other departments
• We believe that everyone in the company is working to be their best for King’s
• We laugh. A lot. …..and, when needed, we get down to business and get the work done.
• We live our core values. If you don’t have a positive attitude, don’t apply!
• We aren’t perfect. We have bad days and bad moments, but we learn from our experiences and move on.

At King’s, we pride ourselves on our values:
Honesty and Integrity – Doing the right thing even when no one else is watching.
Sense of Urgency – Don’t wait for tomorrow to perform what can be accomplished today.
Positive Attitude – Be the person everyone wants to be around.
Hardworking – Dedicated people that go the extra mile.
Teamwork - Trust your team members to deliver at their very best. Each person’s contribution is essential to the success of the Team!

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Schedule:

• 8 hour shift, with occasional overtime
• Day shift
• Monday to Friday

Education:

• Secondary School (preferred)

Experience:
No experience necessary
Language:
English (required)
Work Location: In perso

• Performing daily new calls and follow up conversations with clients to qualify and move opportunities through to the completion of the sales cycle.
• Seeking out and establishing relationships with multiple departments in our clients’ organizations to identify more opportunities to work together
• Respond and take action to quotes, calls and emails
• Attending networking events/trade shows when necessary and coordinate follow-up
• Filling our 5-day online board with Plumbing, Fencing, and Septic services and follow up
• Forwarding any client issues that arise to the appropriate managers for immediate action and complete appropriate documentation
• Working collaboratively with the entire team to ensure effective communication
• Actively listening to customer concerns, providing guidance on our services to suit their needs
• Accurately booking and entering customer requests and information into our enterprise software
• Providing help to other members of the team when asked and performing other duties as assigne