Outbound Telesales Consultant - Part time at NZME

Maungakiekie-Tāmaki, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telesales, Customer service, Communication, Persuasion, Active listening, Data entry, Attention to detail, Sales, Upselling, Cross-selling, Relationship building, Objection handling, Target-driven, Resilience

Industry

Broadcast Media Production and Distribution

Description

THE OPPORTUNITY Are you a confident communicator who enjoys persuading, connecting and achieving results? We’re looking for an energetic Outbound Telesales Consultant to help grow newspaper subscriptions across NZME’s iconic publications. This part-time role is ideal if you love engaging with people, enjoy sales conversations, and want flexibility while playing a meaningful role in connecting New Zealanders with trusted news and journalism. You’ll be on the phone, building rapport, understanding customer needs and presenting tailored subscription offers that deliver real value. HOW YOU’LL DO IT: You’ll use outbound calling to connect with residential and business customers, confidently promoting newspaper subscriptions and related offers. Your day-to-day will include: Calling past, cancelled and prospective subscribers with compelling offers Educating customers on subscription options and benefits Supporting marketing-led sales campaigns and promotions Cross-selling and upselling NZME products where relevant Resolving basic customer queries and escalating issues when needed Accurately processing sales and updating customer records Using performance data to refine your approach and hit targets Working closely with your team to share insights and improve results This role is target-driven, fast-paced and customer-focused, with clear goals and incentives to keep you motivated. ABOUT YOU: You’re resilient and thrive on results. You enjoy talking to people and aren’t afraid of objections—you see them as opportunities to learn and improve. Ideally, you’ll bring: Experience in telesales, customer service or a contact centre environment Confidence communicating over the phone Strong listening skills and the ability to tailor your pitch Attention to detail and accurate data entry skills A positive, team-focused attitude Motivation to meet and exceed sales targets Alignment with NZME’s values and a genuine interest in media WHAT’S ON OFFER: A supportive, high-energy sales environment Comprehensive training and ongoing coaching Competitive base pay plus performance incentives Part-time hours offering flexibility and work-life balance Opportunities to develop your sales career within NZME The chance to work with one of New Zealand’s most recognisable media brands All applicants will be asked about their working rights in New Zealand (e.g. Citizen, resident, visa, no visa etc).

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Responsibilities

The consultant will conduct outbound calls to prospective and existing customers to promote and sell newspaper subscriptions. They are responsible for processing sales, updating customer records, and resolving basic customer queries.